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Mercure Oostende
Leopold 2 Laan 20 (Ostend) 8400

Mercure Oostende is situated only 250 metres from the sandy beach. This hotel benefits from free WiFi and offers guests free entry to Casino Ostende as well as free access to external fitness facilities. Each of the modern rooms at Mercure Oostende has a flat-screen TV, a work desk and tea and coffee making facilities. Guests can enjoy a buffet breakfast featuring hot and cold dishes including scrambled eggs and bacon. Bruges, featuring historic sights including the Belfort and Gruut Huys Museum, is only 30 minutes' drive away. The centre of De Haan is less than 20 minutes from Mercure Oostende. The Premtime café serves an international à-la-carte menu for lunch and dinner. Coffee and local Belgian beers are just some of the beverages offered at Mercure Oostende's bar.

Score from 2275 reviews
Excellent

8.0/10

Rooms: 86

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Address: Leopold 2 Laan 20, Ostend 8400 map

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Mercure Oostende - Photos

What people say

All the staff were friendly, helpful and welcoming. The food was excellent with a wide choice of breakfast and evening meal buffet. The room was very comfortable and well maintained and the interconnecting doors for families was a real bonus. . The hotel is in a good location for local amenities and access to nearby secure local parking was really useful. We will definitely return here. Good situation. Reception staff were all exceptionally polite and helpful. Excellent breakfast. Free use of bicycles an added bonus!.
all reviews » The staff were friendly and very helpful, the rooms were very clean, the room we stayed in had a balcony. excelent breakfast good bar good location. The staff were really helpful and friendly,the buffet breakfast was very good. the ambience and the toen. It was clean location was good ,Staff very friendly , One of the best Hotels I have stayed in while in Ostend. Value for Money, the american breakfast was Good plenty to eat and drink. excellent breakfasts, good sized room, clean with comfy beds. very nice reception and bar (the only place to sit due to the heat). I liked that the hotel was very central with plenty of parking. Efficiant check in process,good size room and bathroom.courtesy of the reception staff. Breakfast superb - Location with parking in streets nearby. The quality of the dinner in the restaurant. The comortable bed. very central. The bed was very comfortable. The room was clean and quite spacious. Thetv was large.Convienant location, bed very comfortable, nice clean bathroom, good breakfast. Central location, friendly staff, good efficient breakfast.friendly staff, neart to beach . Good Hotel in good location, Clean and comfortable. The low price, also the room was quiet at night. the room was cheap. The restaurant. Friendly staff. happy hour. we just liked the room...and the area. Breakfast was good.Very central, good parking. breakfast. The Location was great, especially for the ferry back to Dover. Breakfast buffet was excellent.The breakfast was very basic on the first morning and on the second morning I think the oven had broken as everything was burnt!. the cost of the parking. comfort- our rooms did NOT have air conditioning (even though in the hotel itself it advertized air conditioned rooms) and none of us were able to sleep due to the heat, otherwise it was most acceptable. It should be advertised as a no smoking hotel,during booking process wewere given a choice to have smoking room however no smoking hotel.no,I had no cause for complaint. Make sure you buy drinks in hotel's bar ' during happy hour 5.30 - 6.30. No coffee facilities in room despite advertising as such and dont take a cat to swing....but its a budget hotel you have to expect the unexpected.The room overlooked the generator and fire escape so was very noisy, so wouldn't want same room. not enough pillows,we stayed on a non smoking floor but the hallway was full of cigarette smoke in the morning. There was not enough staff at breakfast. We had to be waited to beseated because the tables, although not occupied, were still messy fromprevious guests. Food at the buffet was not topped up fast enough and wehad to wait quite a while for tea/coffee to be served (thereforetea/coffee should have been self service also). Room view poor. Bathroomgrouting a little dirty/old but clean overal!. Elevator was a little scary and dirty, hallways very narrow and unattractive, Good deal at 79 euros but would not stay here for regular full price.Room and bathroom very small and needed much brighter lighting. slow and small lift, rooms rather small, loud. The elevator was extremely slow!. No bathroom door, hear all noise in lift lobby, parking expensive. The elevator was so tiny and did not fit our double stroller. We had to lug everything up 2 flights of stairs. The part of the hotel we were in was very cramped - room, corridors, staircases and lift. Breakfast was extensive but the hot buffet was warm at best.Bathroom too small. Temp in room. lift needs to be looked at does not reach floor level. First we received a room which was not ready (10pm!!!)...we had requested a big bed room and we received a twin bed room. the personel of the hotel was not very kind!!. The staff not that friendly or helpful. Non smoking floors still had ashtrays and smelt of smoke. And don't bank on getting the room you book. room was cheap. The 1st room we were given, had not been cleaned. There was a champagne cork on the side; one of the cups from part of the kitchen set contained cigarette ash and buts-Even though I had requested a non smoking room. As you can image the room was stank of smoke! Plus there was also a dirty cup in the bathroom. Terrible. I stayed in the room that was smell to bad. Like it wassmoking room although I reserved a non smoking. The windows wasdirty and the bathroom in terrible mess. I wouldn't recommend thathotel to nobody.

Online Booking Mercure Oostende

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How do I book at Mercure Oostende?

Making your reservation at Mercure Oostende is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

Mercure Oostende Room information

Room Type	Max	from
Standard Double or Twin Room [Room Information]	2	from EUR 57.15	Search
This room features a flat-screen TV, a work desk and tea and coffee making facilities. The bathroom is fitted with a bathtub and shower. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Toilet, Telephone, Tea/Coffee Maker, Shower, Radio, Pay TV, Ironing Facilities, Heating, Hairdryer, Bathroom, Bath
Family Room [Room Information]	2	from EUR 109.00	Search
This room features a flat-screen TV and a desk. The bathroom is fitted with a bathtub and shower. This family room is suitable for either 2 adults and 2 children or for 3 adults.

Amenities at Mercure Oostende

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Miscellaneous

Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Luggage Storage, Heating, Family Rooms, Elevator, Allergy-Free Room Available, All Public and Private spaces non-smoking

General

WiFi everywhere, Private parking, Pets Allowed, Parking

Front-desk/reception area services

Safety Deposit Box, Newspapers, Luggage Storage, Currency Exchange, 24-Hour Front Desk

Food & Drink

Room Service, Restaurant, Bar

Cleaning services

Dry Cleaning, Daily maid service

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying

Hotel information details

The hotel can offer you a free city map, free entrance tickets to the casino as well as entrance to an external fitness, sauna and solarium centre.

Important information to guests

If you would like to request an extra bed please notify the hotel of that person's age so that the right bed can be provided. Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not travelling along. Otherwise the payment will not be accepted.

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Featuring free WiFi and a restaurant, Mercure Oostende offers pet-friendly accommodation in Ostend. Guests can enjoy the on-site bar. All rooms have a private bathroom. There is a 24-hour front desk at the property. Casino Kursaal is 200 metres from Mercure Oostende, while Leopoldpark is 200 metres from the property.

Mercure Oostende Policies

Check-in

15:00 -

Check-out

- 11:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, Maestro, MasterCard

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
One child under 12 years stays free of charge in an extra bed.
One child under 2 years stays free of charge in a baby cot.
One older child or adult is charged EUR 16 per night and person in an extra bed.
Maximum capacity of extra beds/babycots in a room is 1.