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Al Massa Hotel
Al Ain Municipality Roundabout (Al Ain)

Al Massa Hotel is conveniently located 1 km from UAE University and 12 km from Al Ain Airport. It has a 24-hour reception and a business centre with internet access. The elegantly decorated bedrooms at Hotel Al Massa are equipped with satellite TV and a telephone. Every room also features an en suite bathroom. The Al Massa Continental Restaurant is open throughout the day serving a diverse international menu. The hotel also offers an on-site coffee shop. Al Massa Hotel is located at the heart of Al Ain, 12 km from Al Ain Zoo and 15 minutes’ drive from Al Ain Golf Course. Free on-site car parking is available.

Score from 998 reviews
Okay

5.7/10

Rooms: 62

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Address: Al Ain Municipality Roundabout, Al Ain map

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Al Massa Hotel - Photos

What people say

I like the exclusivity of the place. It's reasonably priced but comes with decently good service. I'd say it's good for those who are opting to stay for a day or two. Over-all, fairly good. The style of presentation of the staff and the facilities at the hotel. Perfect Greeting Clean room Best place in a city. comfortable. Location , Parking, restaurant.
all reviews » Location. Friendly staff on reception and plenty of car parking. Good Staff Behavior Friendly Environment. I liked the location only.. staff and service is good. I like the location. Location Low rates. Low price. Location. Good buildings and good looking reception girls, who are dealing friendly. Till Check in, it was good. After Check in , no service, no room fascility / service. Nothing I don't like this hotel there is nothing this hotel,,even towel is not there,,. Location and size of room. Nothing... nothing. nothing. The airconditioning system is unstable. There were times during our stay, it was turning on and off. Very limited tv/cable channels. Less of Vegetarian food. No wifi available in the room. the cook can't. Information provided at Check-in time was not enough & as well not cleared regarding the booking charges. Facilities, No more than one towel , staff are not friendly. Service. Inside room. No wifi in the room just in the lobby. Rooms looking a bit tired and could do with a lick of paint. Smell of cigarette smoke too. Lack of Facilities like towels, tissues, sleepers, pillow. Paint of walls. They way they treat the visitor. They are not at their promises..whenever request something, it takes them more than 30 minutes to get it..I Reveived the room and there is no towels, no soap or shampoo, I called them and asked about this, they brouhgt only one towel and they said will bring the other one in the morning but they did not till I called them again,, apart from all this. There is a water flood in the toilet which is annoying!!!. the rooms are not worth with respect to the rate. There is no good breakfast There is no Gym There is no spa The is no shopping center. No towels available at arrival No internet service in rooms No restaurant on location, just a cafe. No plug for the bath No tea making facilities in the room Noisy guests late at night. Poor staff, poor rooms. Old and overpriced hotel. Air-conditioning unit which was very noisy. Water leaks flowing along the toilet floor is messy.. Lighting condition was not good.. Smell is awful because maybe prior customers smoke inside the room.. Overall rating is not at all value for money.. Very bad room service staff. No friendly approach. No drinking water in the room given. We asked to supply water. Staff supplying small bottle water and collected double cost. We have disappointed for the expected service and room fascility against the Tariff paid. (Over charged for the room given). Tariff is very high for the room they have allotted. The whol hotel. Not clean, no kettle, old furniture. Every thing... specially the room smell... dirty.. not clean bathroom without clean towels old smelly furniture worst ever experience in a hotel of my life. There was no towels,phone not working, very worn up old old rooms,no hangers for clothes,costs 80 Us dollars for filthy place to stay,it is the worst place I seen in my life. This is my worst time to stay in hotel like this .. The first thing when I want to take shower the water it's too much hot and you cannot even change to cold or to control about any thing .. Smell not good , no even small water and no any facilities there I hate that hotel so much and I will not repeat by book to like that hotel next time. No one answer the call and no now comfim the booking so I haven't go there. the room and toilet was poorly maintained it was the worst hotel i have ever been to. They broke letsbookhotel.com rules & charged my debit card within 5 minutes of booking rather than when I checked in. Cockroaches in the room. Room is "decorated" like a 70's Porn film ! Over priced with no facilities.

Online Booking Al Massa Hotel

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How do I book at Al Massa Hotel?

Making your reservation at Al Massa Hotel is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

Al Massa Hotel Room information

Room Type	Max	from
Single Room [Room Information]	2	from AED 240.00	Search
Room Facilities: Telephone, Satellite TV, Safety Deposit Box, Minibar, Bathroom Amenities, Bathroom, Bath or Shower, Air Conditioning
Standard Twin Room [Room Information]	2	from AED 260.00	Search
Room Facilities: Telephone, Satellite TV, Safety Deposit Box, Minibar, Bathroom Amenities, Bathroom, Bath or Shower, Air Conditioning
Suite [Room Information]	2	from AED 375.00	Search
Spacious suite with city views and a seperate living area. Room Facilities: Telephone, Satellite TV, Safety Deposit Box, Minibar, Bathroom Amenities, Bathroom, Bath or Shower, Air Conditioning

Amenities at Al Massa Hotel

Shops

Barber/Beauty Shop

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Miscellaneous

Elevator, Designated Smoking Area, Airconditioning

General

Private parking, Parking on-site, Parking , Paid WiFi, Free Parking

Front-desk/reception area services

Safety Deposit Box, Newspapers, Luggage Storage, 24-Hour Front Desk

Food & Drink

Snack Bar, Room Service, Restaurant (buffet), Breakfast in the Room, Breakfast details

Cleaning services

Laundry, Ironing Service, Dry Cleaning

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Important information to guests

VAT will be introduced across the UAE on 1 January 2018. The rate is likely to be 5%. Should there be a change in the date of VAT implementation or in VAT rate, it will be added on guest bill upon departure. Please note that early check-in and late check-out will incur additional charges. Please note that the method of payment for this reservation is credit card only. We cannot accept cash payment for online reservations.

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Al Massa Hotel offers accommodation in Al Ain. Guests can enjoy the on-site restaurant. Each room at this hotel is air conditioned and has a flat-screen TV with satellite channels. The rooms include a private bathroom fitted with a bath or shower. There is a 24-hour front desk and hairdresser's at the property. Palace Museum is 3.7 km from Al Massa Hotel, while Al Ain Oasis is 4 km away. The nearest airport is Al Ain International Airport, 13 km from the property.