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Hotel Istana Kuala Lumpur City Centre
No 73, Jalan Raja Chulan (Kuala Lumpur) 50200

Set 500 metres from the lively Bukit Bintang area, Hotel Istana Kuala Lumpur City Centre offers elegant accommodation with free WiFi throughout. The property houses 5 dining options and an outdoor swimming pool. Free parking is provided. Featuring large windows overlooking the city skyline, every unit is air-conditioned and comes with a flat-screen TV. The spacious suites are equipped with a seating area and some units have Club Lounge access. The en suite bathroom includes a bath and bath amenities. Fine dining Urban Restaurant specialises in modern European cuisine. Taman Sari Brasserie serves buffet and a la carte Malaysian dishes. Drinks can be enjoyed at Sports Bar and Songket Lounge. Fresh pastries and cakes are offered at The Sweet Corner. Guests can choose between swimming, play a game of tennis or exercise at the gym. Friendly staff at the 24-hour front desk are happy to assist you with luggage storage and room service. Laundry and car hire are available at a surcharge. Petronas Twin Towers is 1.5 km from Hotel Istana Kuala Lumpur City Centre, while Raja Chulan Monorail station is a 190-metre walk away. The nearest airport is Sultan Abdul Aziz Shah Airport, a 28 km drive.

Score from 2687 reviews
Exceptional

8.3/10

Rooms: 757

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Address: No 73, Jalan Raja Chulan, Kuala Lumpur 50200 map

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Hotel Istana Kuala Lumpur City Centre - Photos

What people say

The hotel is situated in a great safe location, 10 mins walk to the Petronas Twin Towers, 1 min walk to the Monorel Station that connects well with the KL Central Station and the airport train from there. Nice pool, excellent exercise room. We were fortunate to be upgraded to a suite that was spacious. First class staff throughout.We loved the Hotel Istana, beautiful hotel, excellent prie for a 5 star hotel.
all reviews » the room is quiet, I dont hear noise from outside. the staff were very friendly and courteous. courteous staff, nice hotel,good location. where else can you find an average priced hotel with an excellent service in the heart of Kuala Lumpur? think i have found what im looking for all this while. Love the food, the ambience and the staffs are friendly- at least they dont treat you double standard!. Most staff were very good, reception could be a bit unhelpful at times.Pool area was pleasant. Breakfast was excellent.The hotel location closed to many shopping areas,monorail station. suitable for small family not for big one. swiming pool. Location. Spacious rooms, great location, room furnishing. all the services there were very organized. Good value for money. Good location.Bon service, personnel attentive. The food. The lobby is beautyful!. only the iron and its table,and its location and nothing elsa. The room was far too cold with no possibility of controlling the temperature. I like all. I cant really say if there's any- but there's always a room for improvement. Had a few problems on checkin, but these were sorted quite quickly. The lobby should be quit for relaxing, friend meetings ...etc, they brought a singer every night with loudly music. it should be far away from lobby. A bit run, which is understandable considering the age of the hotel. However overall, good value for money. We forgot a personal item (nothing really valuable, except sentimentalvalue..)in the room and returned afterwards to inquire if it had beenfound, but as usual, things lost/forgotten in hotel rooms always seem toget lost forever. I did not like internet service and chaerge. Room want cleand after 4 hours of leaving the cleaning card, leakage in the toilet. All of us experience itchiness on our bodies the next day when we woke up the next morning.Electricity black-outs, internet connection problems, staff were slow to respond, staff at the reception desk were not the most attentive... The room looked very old. It really needs some upgrading.Also the personell at the reception weren't very friendly.everything they put me in a very bad view room and most of the electric cables wasnt working.

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Making your reservation at Hotel Istana Kuala Lumpur City Centre is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

Hotel Istana Kuala Lumpur City Centre Room information

Room Type	Max	from
Deluxe Double or Twin Room [Room Information]	2	from MYR 288.00	Search
Air-conditioned rooms are equipped with a personal safe, a TV with cable/satellite channels, minibar and tea/coffee-making facilities. En suite bathrooms come with a bathtub, hairdryer and free bath amenities. Rooms are located on Floor 3 to Floor 17. Choice of room floor is subject to availability. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Trouser Press, Toilet, Telephone, Tea/Coffee Maker, Slippers, Shower, Seating Area, Satellite TV, Safety Deposit Box, Radio, Minibar, Ironing Facilities, Iron, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Air Conditioning
Club Double or Twin Room [Room Information]	2	from MYR 461.70	Search
Air-conditioned rooms are equipped with a personal safe, a TV with cable/satellite channels, minibar and tea/coffee-making facilities. En suite bathrooms come with a bathtub, hairdryer and free bath amenities. Rooms are located on Floor 18 to Floor 20. Club rooms offer spectacular views of the city skyline. Rooms also include exclusive access to the Club Lounge. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Trouser Press, Toilet, Telephone, Tea/Coffee Maker, Slippers, Shower, Seating Area, Satellite TV, Safety Deposit Box, Radio, Minibar, Ironing Facilities, Iron, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Air Conditioning
Suite with Club Lounge access [Room Information]	2	from MYR 629.06	Search
Air-conditioned rooms are equipped with a personal safe, a TV with cable/satellite channels, minibar and tea/coffee-making facilities. En suite bathrooms come with a bathtub, hairdryer and free bath amenities. Suites are very spacious with a private lounge/living area. Suites also include exclusive access and privileges of the Club Lounge. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Trouser Press, Toilet, Telephone, Tea/Coffee Maker, Slippers, Shower, Seating Area, Satellite TV, Safety Deposit Box, Radio, Minibar, Ironing Facilities, Iron, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Air Conditioning

Amenities at Hotel Istana Kuala Lumpur City Centre

Transportation

Street parking, Secured parking, Car Rental, Airport Shuttle (surcharge), Airport Shuttle

Shops

Souvenirs/Gift Shop, Shops in Hotel

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Pools and wellness

Swimming pool, Steam room, Spa facilities, Spa & Wellness Centre, Sauna, Pool towels, Outdoor Swimming Pool (all year), Outdoor Swimming Pool, Massage, Jacuzzi, Fitness/spa locker rooms, Fitness Centre, Fitness, Beach chairs / loungers

Miscellaneous

Wheelchair accessible, Toilet with grab rails, Smoke alarms, Security alarm, Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Lower bathroom sink, Key card access, Fire extinguishers, Emergency cord in bathroom, Elevator, Designated Smoking Area, CCTV outside property, CCTV in common areas, Bridal Suite, All Public and Private spaces non-smoking, Airconditioning

General

WiFi everywhere, Private parking, Parking on-site, Parking , Free Parking

Front-desk/reception area services

Tour Desk, Safety Deposit Box, Private Check-in/-out, Newspapers, Luggage Storage, Express Check-In/Check-Out, Currency Exchange, Concierge Service, 24-Hour Front Desk

Food & Drink

Special Diet Menus (on request), Room Service, Restaurant (buffet), Restaurant (à la carte), Restaurant, Breakfast in the Room, Breakfast details, Bottle of water, Bar

Entertainment and children services

Nightclub / DJ, Evening entertainment, Babysitting/Child Services

Common areas

Sun Terrace

Cleaning services

Trouser Press, Shoe Shine, Laundry, Ironing Service, Dry Cleaning, Daily maid service

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Activities

Tennis Court, Squash, Happy hour, Golf Course (within 3 km), Darts

Food & Drink

URBAN : Urban is a contemporary fine dining restaurant. It opens for Lunch and Dinner only, and is closed on Sunday and Public Holidays. TAMAN SARI : Taman Sari, is a delightful Brasserie overlooking landscaped gardens and the adjoining swimming pool. It operates from 06:30 to 01:00 daily. SONGKET LOUNGE : The Songket Lounge presents an ideal rendezvous for guests to relax, unwind and enjoy a quiet drink or two. It operates from 10:00 to 01:00 daily. SPORTS BAR : This outlet serves an interesting selection of cocktails and light refreshments while guests catch up with the latest sports updates and watch live screenings at the bar. It operates from 17:00 to 01:00 daily.

Hotel information details

Sompoton Spa specialises in offering authentic traditional Malay rejuvenation and wellness treatments, including the signature Gamat Spa package. Versatile range of Japanese and Swedish massages, facial and foot treatments, spa packages and body scrub treatments are also available.

Fitness@Hotel Istana
Its facilities include: a fully-equipped gymnasium with personal fitness trainer available upon request; a sauna with separate gender-exclusive facilities; a whirlpool; a steam-bath with separate gender-exclusive facilities; and personal/recreational classes - yoga, salsa and line-dancing classes are available every week

Important information to guests

A tourist tax of MYR 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Istana Kuala Lumpur City Centre in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Information about the area

BINTANG WALK/ JALAN BUKIT BINTANG (within 5 mins walking distance)
-Pavillon Shopping Centre
-Lot 10 and Sungai Wang Shopping Centre
-Times Square and Low Yat Plaza (10 mins walking distance)
-Planet Hollywood (KL Plaza) – nightly live showtime
-Funtheque (Jalan Bukit Bintang) – dance club with party theme nights and live shows
-Fuzions (Starhill Shopping Complex)—with see-through all-glass bar.

Hotel Istana Kuala Lumpur City Centre Policies

Check-in

14:00 -

Check-out

- 12:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, JCB, MasterCard

Cancellation Policy

If cancelled up to 3 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged MYR 60 per night per person for extra beds.
Maximum capacity of extra beds in a room is 1.
Maximum capacity of babycots in a room is 1.