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Sanctuary Hotel New York
132 West 47th Street (New York) 10036

Sanctuary Hotel New York is a luxury boutique hotel 1 block from Times Square and within a 5-minute walk of Radio City Music Hall. It offers free Wi-Fi throughout the building and free daily access to Equinox Gym. Rooms are decorated with a warm colour palette and include a seating area with crystal chandelier, leather headboards, and plush bedding. A flat-screen cable TV and an iHome system are also provided. En-suite bathrooms are fitted with marble countertops and eco-friendly bath amenities. A daily continental breakfast is available at Sanctuary Hotel. S.T.A.R. (Service Tailored to Any Request) personalized concierge services are also offered. Guests can enjoy either the bar lounge and fireplace in the lobby or the rooftop bar Haven. The Sanctuary Hotel is 1 mile from Madison Square Garden and the Empire State Building. Rockefeller Center and Broadway theaters are 5 minutes’ walk away.

Score from 910 reviews
Superb

8.8/10

Rooms: 113

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Address: 132 West 47th Street, New York 10036 map

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What people say

Stayed at The Sanctuary Hotel with two friends who were celebrating their fiftieth birthdays. The hotel is perfectly located if you are looking to stay in mid- town, offering the very best in customer service, with a friendly and informative front of house team who consistently delivered a relaxed, attentive and extremely helpful service. The rooms are very clean and well equipped with a peek a boo shower, iPod docking system and air conditioning. Enjoyed the free continental buffet breakfast a.
all reviews » I absolutely loved the Sanctuary & would return in a heartbeat! I was travelling alone for business but it would be ideal as a couple or for a special trip with friends. Service was above & beyond from the moment I arrived - at 10pm tired & weary! The lovely doorman took my case, took my name, the desk staff were then ready for me, super efficient check in. I was accompanied to my room & everything quickly explained & left to enjoy. I was sadly only there for 1 night:( I had. The location - within easy walking distance of Central Park, Times Square, New York Public Library, Grand Central Station, Rockefeller Centre, Empire State, St Patrick's Cathedral, 'Restaurant Row' etc etc. - is a huge advantage when you only have 3 nights in this amazing city. But to then come 'home' to welcoming staff and a beautifully relaxing room was an added bonus. We had a deluxe king, so it was probably one of the larger rooms, but we could not fault it. We also thoroughly enjoyed the c. The staff was extremely nice, helpful, and professional. We took our mountain bikes and were afraid of leaving them on my bicycle rack on the pickup truck. Marquis, the twin brother who works at the hotel at night, suggested he'd unload them and store them for us. He also helped with parking our vehicle since we were having trouble finding parking for the oversized vehicle. When Marquis, intervened, everything just fell into place. It was a great experience, and for the price of this hotel ver. Ok,,heres the deal. If you want to be pampered by a hotel staff the Sanctuary is for you. If you want to be one block from Times Sq and three blocks from Rockefeller Center, the Sanctuary is for you. If you desire a subway station less than one block from your hotel then the Sanctuary is for you. Its true about the rooms, they are small. But common folks, your in New York City. Your going to get a great nights sleep there , shower and be gone for the day. If you plan to stay in your room while . Location was perfect--2 streets north, Rockefeller Center, Radio City, American Girl, many stores; 2 streets south, the fabulous Times Square! Broadway theaters! The subway is just a few yards away--don't be afraid to take the subway. Awesome ny experience! It was nice to have the breakfast included. Cereals, fruits, bagels, toast, all the condiments, and the ever-welcome coffee, tea, orange juice, and milk. The rooftop bar--The Haven--was fabulous as was the menu. Through the first night, we . The location, so close to Times Square, and subway stations. Within walking distance of many attractions, like Rocker feller centre, Empire State and others. But a real sanctuary from all the chaos of New York. Once your busy day was over it was just like coming home, and there was always a welcoming hello from door men and reception. The room was very clean and fashionably decorated. The bed was really comfortable, very important after a long day. Unlike the larger hotels, the sanctuary staff. I read reviews for this hotel before I booked it and it has met my expectations. The lobby area beautiful. The room was clean, bed was very comfortable. The staff was very helpful, polite, professional and treated us very nice. My daughter was pleasantly surprised when she noticed a birthday card (signed by all employees) & a box of delicious cupcakes on the table for her. I was surprised how close the hotel was to the broadway show we saw. It's extremely close to time square, and the parki. This Hotel was amazing! We really enjoyed our stay here the room we had was a brilliant size, very clean very modern. The staff were amazing, they were so helpful, and catered for us having with our 11 month old baby boy! Even giving him a teddy when we checked out! We asked for help a lot with heating baby food, Getting sterile water and loads more and always so helpful! Breakfast was lovely fresh and a nice selection. The food in haven was really nice and exceeded our expectations. If there w. We just got back from our New York Christmas shopping trip and have to say the staff was excellent. They were all very helpful and polite. One of the men on the door was unable to get us a taxi so walked us down the street. when he couldn't get one from there he offered to walk us 4 blocks to get one, obviously we declined but the thought was really there! The location was fab and the rooms lovely, my only regret is we didnt use the roof top lounge but next time we would definitely dine there. . Great stay from beginning to end. Reception staff were very welcoming and a breath of fresh air after a nightmare journey arriving at the hotel at 2am. Lovely box of freshly baked treats on the bed and a personalised note from the Hotel - perfection. Little things like these make all the difference and mean we will remember our stay at this hotel and hopefully return in the future. Ignore those saying the rooms are too small - yes they are small, but well equipped, modern and comfortable, a. The hotel was wonderful. The location couldn't have been greater. Right next to Times Square, the subway, a few streets from Radio City and Rockafella Centre. Also a short walk to Macys and Empire State. The hotel itself was stunning. So beautifully decorated with 2 lovely warm fires in reception, a rooftop bar, lovely rooms. The staff were wonderful, from reception staff (Lauren was soooo friendly and lovely) and the great guys on the door who would do everything for you. Just brilliant start . Very attentative, extremely helpful, friendly, fun and thoughtful door staff and S.T.A.r Managers Rooms great size for nyc, good use of space and fantastic mirrors for doing make-up (all girls will appreciate this as usually lighting and mirrors in hotels are rubbish!!) Location perfect- just off Times Square Decor - tasteful and well kept Ipod Docking station was fantastic detail and very useful Free wifi really comfy bed Great Rainfall shower, compact and clever design. Our stay at The Sanctuary was a perfect 10 from check in to check out! I was taken back by how warm, friendly and attentive the staff was. The hotel was gorgeous and immaculate! The rooftop bar and restaurant was very, very cool. The location is perfect, one block west of Time Square. Park in the garage across the street (very convenient) and the hotel validates your parking for a huge discounted rate. It was an amazing experience and we can't wait to go back!. The hotel was very clean and the ambiance was nice. The shower was large (rain shower head) and fantastic. It was a newer or newly renovated hotel and did not have that grimy hotel feel some of the older hotels can have that have similar price point. The continental breakfast was great and pretty extensive as far as continental breakfasts go (cereal, fruit, yogurt, hard boiled eggs, bialeys, bagels, coffee, tea, and orange juice). Excellent staff. Very helpful and their S.T.A.r service was great. Very comfortable hotel, very clean, and the free breakfast was nice. Instead of having large selection of breakfast and pay for it 20-30$ per person, they have small selection, just what you need, and have it included in the price. Big like on that :) Very cosy hotel, small, personal and elegant. Will recommend this Hotel to all that I know. The staff is outstandingly friendly and helpful. I was always greeted with my name by the people at the reception desk and the doormen were really courteous. The room was a reasonably good size, with a very comfortable bed and a good sized and modern bathroom. Excellent value for money with an unbeatable location. I have already started recommending the hotel to others!. The staff couldnt be more friendly or helpful, Location is brilliant just off Times Square, The hotel is fantastic value for money and also has a roof top bar called haven which has a good happy hour 5-7 every weeknight. The bedrooms are top quality very comfortable. In general would highly recommend this hotel to anyone travelling to New York. The rooms are clean, tidy and best of all quiet. The staff are excellent and very accommodating and friendly. The breakfast is a buffet which was very good. Complimentary drinks during the day and cakes on arrival. Roof top bar and restaurant with excellent views. Stored our bags due to late flight and arranged our taxi back to the airport. The staff were all very welcoming and when they heard we were there to celebrate a 40th birthday, all the staff signed a birthday card and we were given a complimentary bottle of cava. The concierge service was excellent and the staff went out of their way to secure us a taxi on a very busy Friday evening to get to the airport. I was seriously impressed! I never met such helpful, polite and friendly hotel stuff. Really 5 star! The location is perfect! You are on Time Square without the noise. Different subway line each end of the street. You can't wish for better. Excellent quality free wifi... And I could carry on! We were super satisfied!. The staff and doormen were fabulous--very friendly and very helpful. I had a queen room, which was small (no surprise), but the layout worked well and I was very comfortable. The roof bar has good food and a great view of the architectural features of the church next door. It is my new go-to hotel in NYC. The LOCATION! The warmth and upbeat feel of the place & friendliness of the staff. It really is a Haven just like the name of its rooftop restaurant that's a truly wonderful place to see great views and relax with good food. The room was small in size but huge in understated elegance and efficiency. I gave this as a gift to my daughter and son-in-law for christmas present. They were so very impressed with the hotel and the service that they received. They will be returning very soon and my husband and I will be coming in to stay there also. WONDERFUL...They were the Driggers, Kelly and Donnie. The hotel is fabulous the staff super friendly and helpful. The concierge directed us towards the perfect restaurant for us. We only stayed 1 night and I wish it were longer. The rooms are definitely small but met all our needs. The beds are comfortable and rooms clean. I really had no complaints. Service provided by concierge, doorman, cleaners, reception etc was first rate. Everybody connected with the hotel was friendly, approachable and extremely helpful. Brandon & Jacob ensured that we had plenty of recommendations for food and drink each night and not once were we disappointed. Can't find any faults. We travel frequently and the staff are the best we have ever encountered, Times Square literally a few steps away. We are returning to the Sanctuary in July / August and really looking forward to it. Thanks a million guys, you made my wife's birthday very special. This hotel is located next to Times Square,one minute walk and five minutes from subway.A great location for sight seeing and shoping.The staff was realy helpfull and kind!The service was for 5 star rating!The room was very clean with comfy bed.The price was logical for Manhattan. Our single king room was very clean and comfortable. The bed was cozy and the shower was one of a kind. The front desk staff were kind and accommodating. I would recommend Sanctuary to anyone looking for a clean, sleek, beautiful hotel, located in the heart of times square. The staff was tremendously helpful from the moment we arrived. They offered terrific ideas on restaurants. The free breakfast was a perfect start to our day. The pillows were wonderful, the comforters, too and while the room was small, it was perfectly manageable. We had an amazing time in New York (we got married here) and the staff at Sanctuary made it that extra bit special by being extremely helpful and friendly, full of good advice and recommendations. Thank you so much for everything you did and your very warm welcome!. Amazing location! It truly is a sanctuary situated one block from the hustle and bustle of Times Square and just a short 5 min walk to the Rockefeller Plaza. The room was cozy and the staff is amazing and gives you the red carpet treatment the moment you arrive. Staff was amazing! So nice and so helpful! Referred us to such gems of restaurants... Have been going to New York for 6 years never had such a good service! Location was perfect!!! Metro 200 feet away straight to soho/chinatown No noise from outside whatsoever. The hotel is perfectly located, very close to Times Square, the subway, and within walking distance of 5th Ave, Rockefeller Center, and a few blocks from Central Park. A ver good vaue for money when compared to other surrounding 4-star hotels. Room was quiet. Jacob the concierge was absolutely fantastic and could organize events well in advance. Staff in general were attentive and helpful. Location was fantastic; breakfast was great and the hotel was a sanctuary away from the hustle and bustle of Times Square. The availability of twin beds first brought this gem to my attention and the price/location/reviews made the it an easy choice. The staff was terrifice with Jacob of particular note. I will be back and tell all my friends to consider this true Sanctuary!. The staff was amazing. They went way beyond what I would normally expect from hotel staff. The concierges got us into the best restaurants, even seats at a chef's table at one of the hottest Italian restaurants. I would definitely stay here again. Location ! Service very personable. Charm and aesthetic is unbeatable. The rooftop restaurant is both brilliant and breathtaking ! It was like coming home to a warm and elegant home each time we stepped out. We would never stay anywhere else. Staff superb, polite , friendly and very welcoming. Very trendy , chic hotel with a delightful ambience. A real personal touch resulting in a comfy relaxed stay despite being right in amongst the chaos of Times Square. Thank you very much. Located just steps from Times Square, price, rooftop bar, and staff were excellent. Front desk made our dinner reservations at Haru Sushi and had a cab pick us up to take us to the helicopter tour station. I be staying there next time. The staff was great. The rooms were extremely comfortable. I was worried that room would be too small. The room was just right. I loved the breakfast and your choices were good. Location was great. Again, the staff was wonderful.. Everything!! The staff were amazing!! The hotel very comfortable and clean! The location was perfect-close but quiet so you can sleep at night. The breakfast was a nice extra. Loved the roof top bar. Prices were reasonable!. The staff was exceptional, very friendly and welcoming and attentive to details. The continental breakfast was very good and a really nice touch. The hotel had an elegance to it. By far it's greatess asset is its staff. The staff was wonderful. The room, though small was very attractive and well-appointed. We loved the rooftop Haven and are looking forward to the opening of the restaurant. The casual breakfast was good and also helpful. staff was amazing, helpful and fun. we were upgraded to the suite and it was truly fantastic and we loved every second. rooftop bar was fun too! Brandon particularly was helpful with reservations and recommendations!. excellent location, staff were so helpful and friendly, bedrooms were very trendy, spotless and bed was very comfortable, free breakfast and wifi was also excellent will definitely stay again and recommend to friends. Staff, Staff, Staff, simply excellent staff. Location also excellent, literally one minute from Times Square. Room not hugh but well equipped and while breakfast was not fancy great to have it included in price. Great service, conceirge was fantastic. Would recommend this hotel to discerning travellers and those looking for a luxury break. Best place I've stayed in NYC this was my 4th visit. Great team and great hotel. The staff were excellent, all very friendly and welcoming. A special thank you to the concierge Jacob who organised a last minute dinner reservation and great recommendations. A tremendous asset to the hotel. Location, location, location! The staff were also friendly and helpful. We were greeted with smiles all around the hotel by staff which is unusual for NYC. The continental breakfast was super convenient. Nothing!. Nothing. This is the perfect hotel for my girlfriend and me. Not one thing. Shower area not completely cleaned. There was a big ball of hair in a corner of the shower floor. The only problem we found in the room was the amenities, there wasn't a kettle so we couldn't boil water for our baby we had to keep ringing reception and getting them to run it up which they did and was very quick and helpful every time, and no hair dryer which we presumed it would have, as most hotels do and this was a problem for my fiancé as she couldn't dry her hair. Only tiny issue was our room had a bit of noise throughout the night. It sounded like air con or something, I think maybe we were near the main unit as we could hear it when ours was turned off. We were so tired though we slept through it. Aircon a bit noisy at night but we worked it out by the second night Complimentary toiletries not refilled when running low, meant I really had to scrape the barrell on the last morning. Hotel Room Hairdrier went missing on second day but not a big issue and replaced quickly when asked for one. Breakfast a bit limited but not a huge issue as there are lots of places nearby and I dont think there is a big emphasis on breakfast supplied in hotels in nyc generally. The lighting was too dark in the lobby and the hallways. The lighting in the bathroom for makeup application was awful. Because this hotel is just 9 floors, there are no view at all from your bedroom window. You just see the wall that belongs to next block. Therefore you don't see the difference between day and night. But this can also be a plus, because it makes the Hotel cosy and warm. The hallway from the reception desk to the elevator I needed to take to reach my room was dark and a bit unkept, with what seemed like duct tape holding some of the carpet on to the floor. This is the only thing that surprised me, but it certainly makes no difference to my overall excellent impression of the property. Nothing.... Air-conditioning / ventilation system too noisy! Breakfast is chaotic…. We liked it all. Nothing. The breakfast it could have more variaty.The room was small but expected for manhattan. Although the roof top bar and restaurant provided tasty drinks and delicious food, the service was a bit off. After giving our bartender the money for our check, she scowled at me in confusion and was a bit snotty. One man from the hotel also promised me and my girlfriend something nice for our one year anniversary, the reason for our visit, which we never received, although he had brought up the conversation. While I loved the atmosphere of the hotel, I did find it too dark and, in fact, one day a guest smashed into the glass doors on his way into breakfast. The carpet in 412 was musty smelling -- needs a good cleaning and with 2 teenage daughters, a second mirror would have been great. Breakfast was a little bit too basic but it was good. Nothing. Room and bed were a bit small, but well designed with a kind of semi open bathroom, giving a bit more space. The room sizes were quite small. Sometimes the room key didn't work on the first try, that's how picky I have to get to find a complaint :). Our ac didn't work the first couple of days. Our fault in that we didn't say anything, but as soon as they reset it, it worked great. Our room in this European type boutique hotel could have tweaked the use of space for better function, specially in the bathroom. The lighting was a pain. It took a while to understand that the green light on the switch meant the light was off. I had to press the light buttons severals to get lights to turn on. I understand using the room card to establish the lighting but the switches for the bathroom and sink were confusing. Also my window faced the patio roof where stuff was being stored. I did not like the view. The room was kind of small, but expected for a NYC hotel. Rooms are very small but manageable. Lighting is a little too dark for me. Problems with the lights in the room. The bed was too soft and gave me a backache. Not enough makeup light. Breakfast was very lame. Something you might get at holiday inn express. Would have been nice to have a place to grab a drink mid-day, The Haven doesn't open until 4pm. The view onto a brick wall, but then again it was a brick wall in New York!. The rooms were really small. They are doing construction which was a bit inconvenient. On our stay neither of the downstairs bars were open so we had to go up to Haven for a drink. They were packed like sardines up there and that's not what we had in mind for a relaxing before-dinner drink.

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Sanctuary Hotel New York Room information

Room Type	Max	from
Superior Queen Room [Room Information]	2	from USD 156.00	Search
This room features a flat-screen TV, an iPod docking station, and a spa shower. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Shower, Seating Area, Radio, Pay TV, Minibar, Ironing Facilities, Iron, Heating, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bath or Shower, Air Conditioning
Deluxe Queen Room [Room Information]	2	from USD 178.50	Search
This spacious room features a flat-screen TV, an iPod docking station, and a spa shower. Room Facilities: Work Desk, Toilet, Telephone, Seating Area, Radio, Pay TV, Minibar, Ironing Facilities, Iron, Heating, Cable TV, Bathroom Amenities, Bathroom, Bath or Shower, Air Conditioning
Deluxe King Room [Room Information]	2	from USD 288.64	Search
This spacious room features a flat-screen TV, an iPod docking station, and a spa shower. Room Facilities: Work Desk, Toilet, Telephone, Seating Area, Radio, Pay TV, Minibar, Ironing Facilities, Iron, Heating, Cable TV, Bathroom Amenities, Bathroom, Bath or Shower, Air Conditioning
Double Room with Two Double Beds [Room Information]	4	from USD 201.00	Search
This spacious room features a flat-screen TV, an iPod docking station, and a spa shower. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Shower, Seating Area, Satellite TV, Radio, Pay TV, Minibar, Ironing Facilities, Iron, Heating, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bath or Shower, Air Conditioning

Amenities at Sanctuary Hotel New York

Transportation

Shuttle Service (surcharge), Car Rental, Airport Shuttle (surcharge)

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Miscellaneous

Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Heating, Family Rooms, Elevator, Allergy-Free Room Available, All Public and Private spaces non-smoking, Airconditioning

General

Private parking, Pets Allowed, Parking on-site, Parking

Front-desk/reception area services

Valet Parking, Tour Desk, Newspapers, Luggage Storage, Concierge Service, 24-Hour Front Desk

Food & Drink

Snack Bar, Room Service, Restaurant (à la carte), Restaurant, Bar

Common areas

Library

Cleaning services

Trouser Press, Shoe Shine, Laundry, Ironing Service, Dry Cleaning, Daily maid service

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Important information to guests

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Situated 300 metres from Times Square in New York, Sanctuary Hotel New York features free WiFi access and private parking. Guests can enjoy the on-site restaurant. Every room at this hotel is air conditioned and has a flat-screen TV with cable channels. Certain rooms feature a seating area for your convenience. The rooms are equipped with a private bathroom fitted with a bath or shower. For your comfort, you will find bath robes and free toiletries. A TV with satellite channels is provided. There is a 24-hour front desk at the property. Radio City Music Hall is 300 metres from Sanctuary Hotel New York, while Top of the Rock is 400 metres from the property. La Guardia Airport is 10 km away.