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Ivana Palace Hotel
Sunny Beach (Sunny Beach) 8230

O Ivana Palace Hotel está localizado na parte ocidental do resort Sunny Beach, a 300 metros da praia, e oferece confortáveis e elegantes quartos duplos, quartos individuais e apartamentos. Mergulhe na piscina, enquanto os seus filhos se divertem na área da piscina designada para crianças. Delicie-se com tratamentos de beleza e visite o centro comercial e de fitness. Espreguiçadeiras e guarda-sóis são oferecidos gratuitamente para uso dos clientes do hotel. O hotel também oferece um centro médico disponível 24 horas. Os clientes empresariais podem utilizar as instalações totalmente equipadas para conferências até 100 pessoas. Há um serviço de transporte e ligações de autocarro para o centro do complexo.

Pontuação das 96 opiniões
Excepcional

8.2/10

Quartos: 224

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Endereço: Sunny Beach, Sunny Beach 8230 map

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Ivana Palace Hotel - Fotos

O que as pessoas dizem

the whole holiday the staff were great the best. Holiday. I really liked this hotel - I believe everything was above expectations, taking into consideration the small rates I paid. Large, clean rooms with AC, large bathrooms, 5-7 minutes from the beach. Nice large swimming pool in front of the hotel. The breakfast was ok, although rather repetitive, but definetely would not get you starving. The staff was helpful in many situations, solving our requests.
todos opiniões » We liked the pool, the space in the room, the large beds. We had nice view to the pool. The pool bar was also nice and the small supermarket in the lobby was useful.Comfortable,clean, spacious rooms and apartments, decent breakfast, bigswimming pool, close to the beach, quiet. Virtually everything, the hotel was clean, the staff very friendly. The room was spacious and terrace very nice. I'd heard tales of poor breakfasts, but it was good for Bulgarian standards. Excellent rate per night for the hotel.Very good location. Close to the beach but not on main animate noicy area. Nice pool, clean and comfortable room, fair breakfast. I liked the room, it is big with a beautiful furniture, the pool was nice, the variety of food at breakfast. We liked the pool, location, neighborhood... Room is nice, roommaids are friendly and responsable. The swimming pool and the neighbourhood.The price and the value for money. The balconys, overlooking the pool. Nice pool and sun area.Good value for the money and great location. The room was very big and clean.the pool, the food. It was very clean and the cleaning ladies were friendly.All in all we were very satisfied with the hotel. The room was quite large. The area was quiet.Pool and the food. The staff. nice room. The pool. The size of the room, the cleanliness, the balcony, the price. the pool was excellent and the staff to. The hotel has lots of facilities and services. It was good value for money. Staff verry friendly, room space, balcony. The rooms are wide and clean, the staff was OK and the hotel is quite nice. food was very bad keep away never again, but rooms ok. Big enough room, comfortable location. The Hotel and the rooms were quiet good apart from the damp patch in ourliving room.Mini market in the lobby,fair prices..You can pay for your room with credit card which is a rare ting in bulgarian resorts. Not all staff speak an international language, but I've always managed to communicate with them. If interested in horse riding, don't take the offer from the hotel - as some quite bizzar and unprofessional guys will turn up to teach you that. Maybe you could find better offers.The remote control was not functional (bateries were off) and the TV is too small compared with the room size. The breakfast selection could have been better. ? close to nothing. There are not enough parking places. Drinks a bit pricey for BG, but they've got to make money somewhere. The cleaning staff can't read the "Do not Disturb" sign and LetsBookHotel couldn't give a shit about the booking issue I had - use another booker!. Breakfast was poor quality. The staff did not speak English so well.In my reservation I asked for a room with balcony and I didn' t haveone. The rooms where very, very cold.The food at the restaurant was really bad. The breakfast was good because there was a lot of choice but when we ordered a meal on our own, it was very poor. The hotel staff wasn't very polite. The breakfast was very very bad.The front office staff showed little interest towards people who stayedat the hotel. Breakfast could be of better quality and restaurantpersonnel somewhat more careful about the fluent supply of cups, forksand knives. And they could actually provide some teaspoons instead ofplastic sticks. The reserved car park was not available on the first night.Not so excellent maintenance of facilities. The carpet on the room floor.I went to pay them in euros as the hotel doesnt accept credit card. They didnt take the money - we left the next day and a day later I had a phone call saying I hadnt paid. We had to return and pay them - annoying they didnt take credit card. The parking lot....it is small and the coffee at breakfast is very weak. Took too long to clean my bath. The staff were not very helpful and too busy giggling and making comments inBulgarian. Pool is very cold and the restaurant is not very good.the breakfast was poor. The staff were, in general, quite poor at answering questions about activities - they need to be better informed and more helpful and friendly. Also, a double bed should be just that - not two singles put together. The air conditioning also needs attending to.No wet floor sign on lobby, next to swimming pools - accident happend,massage expensive (not following the charge rates on reception), smallparking (reservation is necessary), 1 room not ready untill 19.00 forcheck-in (discount should be apply). the staff was not too polite, the breakfast was very pure. Even i reserved the rooms through this site, when I arrived there, I was informed that the hotel is fully booked and we were sent to another hotel, so-called of 4 stars (not even 2 actually). In the third day, we were "invited" to leave the room because the agreement between hotels was only for 3 days. After that, we stayed in Ivana for the last night. staff not friendly. Breakfast's meal is not good: every day the same, there are almost no friuts, no meat. Very bed room cleaning: floor in a room was cleaned only once a 3 weeks, bath and toilet were cleaned only befor our arrival. The area around its pool very bed cleaned. There are a lot of incects in room. The Reception staff are very ignorant and have very little english ormanners. The breakfast food was very bad ... It finished at half ninenad you would only get fresh food at 8 o clock other than that it wasall left overs..not clean-the bathroom,the water in the pool,the towels and bed sheets look old and they are not so comfortable.The food at breakfast,although fair as choice options, managed to disappoint by quality-for example the milk was sour. Good cookies. You have to pay at the arrival.

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facilidades no Ivana Palace Hotel

Vários

Quartos não-fumadores, Quartos Familiares, Elevador, Ar condicionado, Aquecimento

Transporte

Serviço de transfer do aeroporto, Aluguer de carro,

Serviços de recepção

Serviços de câmbios, Sala para Bagagem, Recepção 24 horas, Cofre

Serviços de limpeza

Serviço de engomadoria, Lavandaria

Serviços

Wi-Fi / Wireless LAN, Serviço de Internet, Acesso gratuito à Internet Wi-Fi

Piscina e bem-estar

Sauna, Piscina exterior, Piscina, Massagem, Jacuzzi, Centro de Fitness

Lojas

Lojas no hotel, Loja de recordações, Barbeiro/Instituto de beleza

Geral

Parque de estacionamento gratuito, Parque de estacionamento , ,

Comodidades de negócios

Comodidades para Reuniões/Banquetes, Centro de negócios

Comida e Bebida

Restaurante, Bar

Áreas comuns

Terraço, Jardim

Comida e Bebida

O hotel tem um bar no átrio, um bar na piscina e um restaurante à carta com pratos búlgaros e europeus.

O restaurante tem lugar para 170 pessoas e um terraço com 100 lugares com vista para o jardim e piscina.

Ivana Palace Hotel Condições

Check-in

13:00 -

Check-out

- 12:00

Cartões de crédito aceites

Atenção: O hotel reserva-se o direito de pré-autorizar o cartão de crédito.
American Express, Visa, MasterCard, JCB

Condições de Depósitos/Pré-pagamentos

Nenhum pré-pagamento será cobrado.

IVA e impostos municipais / turísticos

20 % IVA incluído.
Taxa de serviço não aplicável.
EUR 0,40 de imposto municipal / turístico por pessoa, por noite incluído.

Plano de refeições

Buffet de pequeno-almoço incluído na tarifa da acomodação.
Meia pensão por EUR 3,50 por noite, para crianças até 12 anos.
Meia pensão disponível por EUR 7 por pessoa, por noite.