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Emporio Cancun
Boulevard Kukulcan Retorno Gucumatz Km 17 L49 Zona Hotelera (Cancún) 77500

Featuring free WiFi throughout and accommodation with terraces and views of the Caribbean Sea, Emporio Cancun is set on the beach in Cancún’s Hotel Zone. It has a picturesque setting between the Caribbean Sea and Nichupté Lagoon. Each air-conditioned room and suite has bright décor and tiled flooring. All accommodation at the Emporio Cancun has cable TV. Suites also come with a kitchen and a dining and seating area. San Miguelito Archaeological Site and the Cancún Maya Museum are located in front of the hotel.

Score from 1230 reviews
Exceptional

8.2/10

Rooms: 399

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Address: Boulevard Kukulcan Retorno Gucumatz Km 17 L49 Zona Hotelera, Cancún 77500 map

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Emporio Cancun - Photos

What people say

I loved that I could use all 5 of the Royal Resorts, 2 situated right next door. I loved that the Resort organised Scuba Diving with transport etc... I loved my room with microwave, fridge etc.. I love the convenience store downstairs. i loved the way the maid cleaned my room so perfectly well. I loved the wild waves at the beach which was empty as all guests use the pool rather. I loved my room situated on 9th floor in the quietest part of the hotel, the list is endless.
all reviews » The hotel is very conveniently located right on the beach. It was a few steps walking distance from our room. The place was impeccably maintained. Though a buffet breakfast should have been included. the location is great - close to the beach; apartment was big and nice decorated; our kids loved the pool; a small market in the hotel area is a good idea; beach towels too. The resort claims all their rooms are Suites. But the junior suite is not even a hotel room, its an extension of another bigger room. Very good location, nice restaurant with good and quality food. Rooms clean, spacious and with good view. Nice staff at the pool bar close to downtown (USS ~15 by taxi). Staff were generally helpful and the beach/pool is fantastic. hotel installations, free services, big spaces, pools, rooms. Such a good hotel near airport. Restaurant and beach. almost everything. Closeness of the airport. Facilities in the room: coffee maker, microwave, utilities, fridge. Restaurant staff and service were amazing. Food was also very impressive. Great pool area. Very nice but dated resort, well suited for families who like the beach. The room is very good.. we love the pool and the beach too. Clean pools, ocean-front, conveniently located. Nice resort, safe, comfortable, on the beach. the concierge service was very professional. The beach and swimming pool. At the beach / seaside. Good beach. The location and the beach! Wonderful!. Location of property. The only thing I liked was that it was on the beach. There was no decent wifi in my room or elsewhere. The Concierge service was not that helpful. Food in the restaurant in the pool area, but we found a nice restaurant across the street. We reserve one night, two days and we have a different room every day and was very uncomfortable to change room from pne day to the other. not many young people restaurants close early and they do not provide room service. The beef at the main restaurant was not worth anywhere near what they were asking for. Downtown is quite a distance. pool towel service. Car rental, didn't have access to balcony. had to change room in the middle of the week food in the restaurant was very poor. They would not honor letsbookhotel.com's policy of the room cost including the price of meals. We also were promised a resort view and our room was on the backside, away from the ocean and pools and we were left staring at the parking lot. We were there for one night for our honeymoon and the hotel refused to work with us even though we had a printed conformation sheet stating what was included. We were greatly disappointed. Had problems with my debit/credit card. The lady at the reception did not accept it. The balcony was way too tiny for a junior suite. Lobby was also very small. Tv was not a flat one as described when booking the room. Personnel was not very friendly. Could not help myself comparing the hotel to former Hilton where I stayed last time. Those two hotels are a light year from each other. Would not stay again in The Royal Mayan. Waiting over an hour to check in when everyone was jet lagged. Paying for an ocean view room and not getting one. What's the point of paying extra if their not guaranteed?!. Very noisy airconditioning, location far away from shops restaurants, constant tipping to all and sundry, move on Saturday to another room, pressure regarding time share sales. The stafe is not friendly and not helpfull. The location is no good too. No room service so there is no way of getting even clean water after 11pm. You can't pay with cash. We were moved to another room in the middle of our stay. The rooms are attached by a closet door with slits in it, so, very little privacy. Staff not so friendly, no coffee, no shampoo, no conditioner, not close to many restaurants, not close to shopping. the hotel was pretty old, housekeeper stopped cleaning last days of our stray. The staff were totally unhelpful, provided an invoice only 2 days after the payment when the were asked about it. The hotel has. Wierd policy that everyone changes a room on Saturday, this was unpleasant. The staff calling all the time to sell package tour, which were more expensive than other places in town. Didnt like that they didnt tell us about some $900 deposite until we got there and was checking in also the bathrooms in the suits needs renovating apart from that its a nice hotel. We paid for the Ocean view room but upon our arival the room was not available and we were downgraded to room with NO view - take it or leave it. Also the room next door was being painted so we had to endure the noise and the smell of the paint. The food was vwry ordinary. It’s a fake! Don’t go! the facilities are completely fake: internet so slow that you barely manage to download an email, the telephone between room and room doesn’t work even after asking to the staff to repair it, the television is an old cathode tube!! Really piece for a museum!!. The rooms and bathrooms very very run down. Where to start, this hotel was nothing like letsbookhotel.com advertised. The room was hideous, tiny, I've been to better motel 6'S. 2 sliding doors but one was kept locked because the patio was only for the room next door. Check-in took 45 minutes cause they couldn't find my reservation, Staff was rude. Towels were on the floor due to leaks, room smelt musty. Bottom line is this place was horrible.

Online Booking Emporio Cancun

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Making your reservation at Emporio Cancun is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

Emporio Cancun Room information

Room Type	Max	from
Standard Double Room [Room Information]	2	from USD 99.00	Search
This spacious, air-conditioned room has a balcony offering Caribbean Sea views. It comes with free Wi-Fi, a TV and DVD player. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Tea/Coffee Maker, Shower, Safety Deposit Box, Refrigerator, Radio, Ironing Facilities, Iron, DVD Player, CD Player, Cable TV, Bathroom Amenities, Bathroom, Bath, Balcony, Air Conditioning
One-Bedroom Suite [Room Information]	4	from USD 138.60	Search
This spacious, air-conditioned suite has a balcony offering Caribbean Sea views. It comes with free Wi-Fi, a TV and DVD player. There is a king-size bedroom, a seating area with a sofa bed, and a kitchen. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Tea/Coffee Maker, Shower, Seating Area, Safety Deposit Box, Refrigerator, Radio, Microwave, Kitchen, Ironing Facilities, Iron, DVD Player, Dishwasher, CD Player, Cable TV, Bathroom Amenities, Bathroom, Bath, Balcony, Air Conditioning
Two-Bedroom Villa [Room Information]	6	from USD 226.88	Search
This spacious, air-conditioned villa has a balcony offering Caribbean Sea views. It has a king-size bedroom and a room with 2 double beds. There is a seating area with a sofa bed, a dining area and a kitchen. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Tea/Coffee Maker, Shower, Seating Area, Safety Deposit Box, Refrigerator, Radio, Microwave, Kitchen, Ironing Facilities, Iron, Hairdryer, DVD Player, Dishwasher, CD Player, Cable TV, Bathroom Amenities, Bathroom, Bath, Balcony, Air Conditioning

Amenities at Emporio Cancun

Transportation

Shuttle Service (free), Car Rental, Bikes Available (free), Airport Shuttle (surcharge)

Shops

Souvenirs/Gift Shop, Shops in Hotel

Services

Wi-Fi/Wireless LAN, Water Sports Facilities on site, Tour Desk, Souvenirs/Gift Shop, Shuttle Service (free), Room Service, Packed Lunches, Laundry, Internet Services, Free Wi-Fi Internet Access, Entertainment Staff, Currency Exchange, Concierge Service, Car Rental, Bikes Available (free), Babysitting/Child Services, Airport Shuttle

Pools and wellness

Swimming pool, Private Beach Area, Outdoor Swimming Pool, Massage

Miscellaneous

Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Family Rooms, Elevator, Designated Smoking Area, Airconditioning

General

WiFi everywhere, Sun Terrace, Shops in Hotel, Safety Deposit Box, Rooms/Facilities for Disabled Guests, Restaurant (buffet), Restaurant (à la carte), Restaurant, Private parking, Private Beach Area, Parking on-site, Parking , Non-Smoking Rooms, Luggage Storage, Garden, Free Parking, Family Rooms, Elevator, Designated Smoking Area, Breakfast Buffet, Bar, Airconditioning, 24-Hour Front Desk

Front-desk/reception area services

Tour Desk, Safety Deposit Box, Luggage Storage, Currency Exchange, Concierge Service, 24-Hour Front Desk

Food & Drink

Room Service, Restaurant (buffet), Restaurant (à la carte), Restaurant, Packed Lunches, Breakfast details, Bar

Entertainment and children services

Entertainment Staff, Children's Playground, Babysitting/Child Services

Common areas

Sun Terrace, Garden

Cleaning services

Laundry

Activities

Water Sports Facilities on site, Tennis Court, Table Tennis, Snorkelling, Outdoor Swimming Pool (all year), Outdoor Swimming Pool, Massage, Golf Course (within 3 km), Children's Playground, Beach

Important information to guests

Please note that your stay on December 31st includes New Year´s Eve Dinner with a 3 course meal for 2 people, open domestic bar, show and live music.

Photo album

Set in the Zona Hotelera district in Cancún, 4.3 km from La Isla Shopping Mall, Emporio Hotel & Suites Cancun features a restaurant, bar and free WiFi throughout the property. The hotel has a private beach area and water sports facilities, and guests can enjoy a meal at the restaurant. Free private parking is available on site. Each room at this hotel is air conditioned and is fitted with a TV. Certain rooms include a seating area to relax in after a busy day. A terrace or balcony are featured in certain rooms. Every room is fitted with a private bathroom. For your comfort, you will find free toiletries and a hair dryer. There is a 24-hour front desk, babysitting service, gift shop, and shops at the property. Car hire is available at this hotel and the area is popular for golfing. Coco Bongo is 7 km from Emporio Hotel & Suites Cancun, while Cancun Government Palace is 11 km from the property. Cancún Airport is 11 km away.