You are in: Home > Ecuador Hotels > Cuenca Hotels > Hotel Casa San Rafael

Hotel Casa San Rafael
Bolívar 5-05 y Mariano Cueva (Cuenca) EC010110

Set in a stylish colonial-style building in Cuenca, Ecuador, Hotel Casa San Rafael is 450 metres from Abdon Calderon Park. The hotel offers rooms with free Wi-Fi and flat-screen TVs. Breakfast is provided, and massage sessions can be requested. Decorated in soft hues, rooms at Casa San Rafael have cable TV. All of them feature private bathroom with toiletries. An American breakfast is served daily. Coffee and tea making facilities are available in common areas. Guests can enjoy themselves reading a book at the reading hall or enjoy a massage session at a fee. Airport shuttles can be secured at a fee. Hotel Casa San Rafael is 3.4 km from Mariscal Lamar Airport and 36 km from El Cajas National Park.

Score from 219 reviews
Superb

9.1/10

Rooms: 13

(Search)
Address: Bolívar 5-05 y Mariano Cueva, Cuenca EC010110 map

(Map)

Hotel Casa San Rafael - Photos

What people say

From the moment we walked in we were charmed. Very pretty quaint colonial style hotel with lovely, cozy sitting areas and a warm ambience. We stayed in the mini suite and it was perfect for two of us. Rooms are small but very clean and the location is perfect. 5 blocks to the city square. The staff is what we will remember. You will feel very comfortable and part of the family. There is always a smile from the staff and they are more than happy to help in anyway, directions, tours, recommendati.
all reviews » I have stayed in hotels all over the world and I would have to say that the staff could not have been more accommodating, helpful and friendly. From arranging taxis to an earlier than normal breakfast for us to recommending restaurants during Carnival when most places were closed. This was a fantastic experience. Mucho gracias to all the staff. The staff we're helpful and accommodating and friendly. The room and bathroom were clean. The lady at the desk let us keep our luggage in the office while we did a tour of the city-we got to the hotel early but checkin was at 3pm. She was very nice and helpful. The cleaning staff greeted us with smiles and we were offered coffee. Perfect location. Exceptionally clean. Excellent staff, helpful safe. Safe in room although the hotel is permanently locked access through main door by ringing bell. Breakfast very tasty. 24 hour coffee and tea in public areas. Recommended excellent inexpensive local restaurants. Amazing food good value for money!. this was one of the best,friendly,great location places I have stayed,I felt comfortable and safe and the staff was always there for whatever our needs were.I would not just reccomend Casa San Rafael,but rest assured,I will be staying there in the near future. The staff was wonderful. The sisters and other family members are delightful and go out of their way to please The hotel is a wonderfully restored building that takes you back in time to a era classical beauty. It is just a charming and relaxing atmosphere. We thoroughly enjoyed our two night stay in mid-March 2013 at the Casa San Rafael in Cuenca, Ecuador. Its location in the old city is ideal. Our room was very comfortable and the staff was very pleasant and accommodating. Highly recommended!. The staff spoke English and was very helpful and pleasant. The décor was old style but classy and beautifully maintained. Nice art. Close (just a few blocks) to the central square in the historic district. Good location. Fabulous location in the heart of beautiful Cuenca. Friendly, helpful staff. Lovely accomodations. A staff member spent more than one hour helping us check-in online by calling airlines, etc. Breakfast was terrific!. The hotel was beautifully decorated, the staff spoke good English & were very welcoming, the breakfasts were great, the WiFi worked well & I consider this hotel as excellent value for money. The staff were very friendly and helpful. There was a good atmosphere in the hotel. It is an old colonial home and it was attractively decorated. The breakfasts were good. Family owned and run...very helpful and accomodating..beautiful restored mansion ..great location in the historic area..walk to everything..exceptional breakfast included. Everything, the hotels location is excellent, right in the historic district of Cuenca. It is truly one of the best hotels we've found in the world. Location, decor, breakfasts, helpful staff. Good wifi in room. Stayed in a mini suite for 3 nights then a twin room with balcony overlooking street. very profesional and friendly staff, location - close to town attractions, coffee and tee available all the time with no extra charges. Friendliness of the staff. Location in the city. Close to everything. Very clean and comfortable setting. My 2nd visit. We loved everything about this property. It is centrally located, and the staff is amazing!. Beautiful converted mansion! Exceptional help with questions, etc. Everyone was great!. Incredably responsive staff, beautiful facilities, great location, deliciious breakfast. The beautiful courtyard and features. Staff. Location,. Nothing. Slightly noisy due to 2 balconies overlooking the streets below but it was all part of the experience; we got used to it after our first night. Definitely not a deal breaker!. We didn't stay overnight, but we noticed that the bed was creeky. One of the female receptionists was abrupt and had an attitude problem but fortunately she only worked about 7 hours on Saturday afternoon. Would like tea and coffee facilities in the room. Traffic can be noisy as hotel located on a busy crossroads with traffic lights that beep all night. Don't order supplementary snacks at the hotel as paperwork is a nightmare, needed passport address telephone number and signature to purchase 2 Empanadas! Even though we paid cash!. could not find any faults. Nothing actually, would just suggest some additional options and ingredients for breakfast, and the possibility of having a glass of wine or a beer later in the day or evening. The rooms were small. Not much room to open the suitcase on the floor and still get to the closet or the bathroom depending on where the suitecase was sitting. Nothing. There was nothing to not like. Needed ear plugs in room overlooking the street. street noise. Rooms/bathroom are small. not a thing. Slightly cold temperature in the evening. Value for money. I found similar places with better price per night. It did not have drier. It was very noisy! The windows must be single glaze. We listened to the walk now beeping of nearby traffic lights all night.

Online Booking Hotel Casa San Rafael

When are you thinking about staying at Hotel Casa San Rafael?

Check-in Date

Check-out Date

How do I book at Hotel Casa San Rafael?

Making your reservation at Hotel Casa San Rafael is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

Hotel Casa San Rafael Room information

Room Type	Max	from
Mini Suite [Room Information]	3	from USD 90.16	Search
Features flat-screen TV and workdesk. Room Facilities: Work Desk, TV, Toilet, Telephone, Shower, Seating Area, Safety Deposit Box, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bath or Shower, Balcony
Standard Double Room [Room Information]	2	from USD 62.70	Search
Features flat-screen TV and workdesk. Room Facilities: Work Desk, TV, Toilet, Telephone, Shower, Safety Deposit Box, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Balcony
Standard Single Room [Room Information]	1	from USD 48.08	Search
Features flat-screen TV and workdesk. Room Facilities: Work Desk, TV, Toilet, Telephone, Shower, Safety Deposit Box, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Balcony
Standard Twin Room [Room Information]	2	from USD 62.70	Search
Features flat-screen TV and workdesk. Room Facilities: Work Desk, TV, Toilet, Telephone, Shower, Safety Deposit Box, Heating, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bath or Shower, Balcony

Amenities at Hotel Casa San Rafael

Transportation

Shuttle Service (surcharge), Shuttle Service, Parking garage, Airport Shuttle (surcharge), Airport Shuttle

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Pools and wellness

Massage

Miscellaneous

Non-Smoking Rooms, Bridal Suite, All Public and Private spaces non-smoking

General

WiFi everywhere, Private parking, Parking , Free Parking

Front-desk/reception area services

Tour Desk, Safety Deposit Box, Newspapers, Luggage Storage, 24-Hour Front Desk

Food & Drink

Room Service, Breakfast in the Room

Cleaning services

Laundry, Ironing Service, Daily maid service

Business facilities

Fax/Photocopying

Photo album

Featuring free WiFi throughout the property, Hotel Casa San Rafael offers accommodation in Cuenca. Certain units include a seating area to relax in after a busy day. All rooms are fitted with a private bathroom equipped with a shower. Extras include free toiletries and a hair dryer. A flat-screen TV with cable channels is offered. You will find a 24-hour front desk at the property. Tomebamba River is 700 metres from Hotel Casa San Rafael, while Pumapungo Museum is 1 km away.