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Sanctuary Lakes Fauna Retreat
1 Shell Street, Urangan (Hervey Bay) 4655

Sanctuary Lakes Fauna Retreat offers self-contained, Melanesian-style villas overlooking a lake and surrounded by 10 acres of tropical nature reserve. It is 300 metres from the beach in Hervey Bay. All the villas of the Sanctuary Lakes Fauna Retreat come with kitchenette facilities, private balcony, air conditioning and TV with DVD player. Guests enjoy 100MB of free WiFi on their first day. The resort has a swimming pool and barbecue facilities. There is a restaurant at the front of property and all tours can be booked through reception. Close to the Sanctuary Lakes Fauna Retreat you will find the Urangan shopping centre and the fish co-op market.

Score from 889 reviews
Superb

8.8/10

Rooms: 34

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Address: 1 Shell Street, Urangan, Hervey Bay 4655 map

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Sanctuary Lakes Fauna Retreat - Photos

What people say

All I can say everything was wonderful, it was the most relaxing place I have ever stayed and I would go there again, the staff were really friendly and went out of there way to help me, with books for sailing and the limo to take me to the coach station, when the car was late Gez was going to take me herself. the villa was spotless and everything worked. the whole place was wow all the and all the wild life.
all reviews » We will def be back we loved the turtles oh man the were every where... We found one night stay here was just not enough .... So relaxing beach prob 75 metres up the road pool was awesome after a run and all self contained with was the best .... Nothing better the relaxing on the verandah having a beer of a night relaxing over looking the pond!!! .... No miggies or mosquitoes which were excellent!!!. Loved the fact that we had our own space, rather than being in a multi- storey type holiday apartment. Having so much wildlife on your front door (literally) was teriffic for us animal lovers. Was great that the beach was only 300m down the road, and the staff were awesome with any requests or local information. It truly was a lovely place to stay, especially if you have a family!. Brad at reception was excellent. Motel very well equipped and situated in the most tranquil surroundings. We loved the idyllic view, the bird life and the number of turtles swimming in the lake just metres from our unit. All went towards a very relaxed and enjoyable stay. We loved this place so much and were sorry our itinerary did not allow for any longer than 2 nights. Fabulous place to stay and each lodge looked out onto the lake which had plenty of ducks, turtles and one or two eels! A great place with a really friendly couple and Tozzer the dog who could sniff out toast at breakfast time from a mile away. A great place to stay and see Australian birds. Excellent - close to shops and restaurants too. A great Experience and I loved it. The rooms were spacious and clean, everything there that was needed. A great welcome at check-in and the birds, wildfowl and turtles were a delight, if noisy in the morning! Great location to find places to eat and so handy for the whalewatching boats in the morning. Fitted our requirements to a 't' and would happily come back! A real treat. The lakeside setting and natural environment for the turtles and wildlife. The owners who allowed us to keep our room while we visited lady Eliot island for three days, and Fraser Island is also a must do. Sitting on the decking at night was very relaxing after a full schedule. Thanks for your hospitality. All kinds of birds in a small lake within the accomodation area gave a feeling of being in the middle of nature; friendly and helpful staff; accomodation close to restaurants, shops and esplanade; small swimming pool available; laundry facilities available; starting point for trips to Fraser Island. We liked everything. My husband and I took our three grandchildren aged 10 and 12 and we all loved it there. Great setting around the lake, we got great photos and video feeding ducks, turtles and eels. Can't wait to go back. Lovely friendly staff very helpfull. We really recommend this place. Individual lodges with outside deck, directly overlooking lake, stayed for 4 nights with a gap in the middle to go to Lady Elliot Island.Owners very helpful, allowed us to keep our lodge without payment, while we were staying on Lady Elliot Island. Would definitely stay again, thank you. The kids loved feeding the ducks, turtles and eels that where right outside our room as the pond snakes its way through the property. The managers gave us free food on arrival to feed the animals and refilled the bags with no hassle when the kids would go back. Top place, really loved it. Nice setting amongst ponds and animals, owners are lovely and kind not to mention the great location and the great price. The unit was clean, modern and comfortable. I really enjoyed our stay and would heartily recommend this place. Desley and Brad were very friendly and welcoming. The setting is marvellous, the bungalows nestled beside the lake and the wild life so keen to be fed, it was a nature lovers paradise to be able to feed the turtles, ducks, water hen and eels from our veranda. The serenity , the staff, and the beautiful birds. Our kids had the mist wonderful time feeding the ducks swans and turtles they just loved it . Excellent value for money they didn't want to go sightseeing they just wanted to stay and play at the lake !. lovely staff, really nice and clean and airy and spacious. it was a little bit removed from everything but not so much that it was hard to get anywhere / do anything.... was a really nice downtime stay. loved it. peaceful! Nature, beach, quiet!. The owners were very helpful and accomodating. The lodges sit on the side of the lake making it very peaceful but fantastic for children. The ducks and turtles are very friendly and our child loved being able to feed them and watch them swim!. Super friendly staff, gorgeous dog that came to say hello when we first arrived, beautiful surroundings, great value for money. Really enjoyed our stay, will come again. A quiet peaceful location, no hustle and bustle. We just loved it.. The surrounds were just great. Loved all the animals that came to the cabins for a feed. The out lay of the cabins for nice,just a shame that they were so cold. I would recommend Sanctuary lakes fauna retreat to anyone. Very enjoyable. The lakes, birds,ducks, swans,dogs, owls, trees, flowers, bushes, grass, houses, owners,and everything are so lovely, quiet, elegant, wonderful, beautiful, friendly, helpful, attractive.In a word, it is beyond description with words. Very relaxed and quiet beside a lake with lots of ducks, guinea fowls and turtles to feed. Cabins are spacious and private. Only a block from the beach and 150 metre walk to a hotel. Beds were comfy and the kitchenette was great. We loved every part of this place, it was so close to every thing, beach, shops, restaurants but once we were back at sanctuary lakes it felt like we were miles away from any where, peaceful and just lovely, very comfortable. The cabins are located close to the water and the water fowl. Low cost WiFi. 5 minutes drive to the Marina and whale watching cruises. Pub within few minutes walk. Beach 10 minutes walk. Quiet location close to nature. Loved being on the lagoon and being able to feed the ducks, small turtles and interact with the other birdlife. A serene and tranquil place to stay yet close to shopping, etc. Facilities excellent, very comfortable. The three essentials! Clean, Quiet and Comfortable. Sanctuary Lakes Fauna Retreat advertising pictures, truly depict the facilities and serenity provided. Nothing to complain about. We will plan future visits. we loved t he enviroment and all the wildlife. we loved the layout of the place. we thought that all the staff were very friendly and always smiled and had a chat to us. the room was comfortable and very clean. The peacefulness, tranquillity, the birds, ducks and swamp hens, the lake, friendly owner, outlook from unit, close proximity to waterfront and shops and hotel next door which served very reasonably priced food. Lovely self contained units well fitted out. Very private. We thoroughly enjoyed or stay, especially feeding birds and turtles! Management very helpful with booking tours etc. and supply free duck/ turtle food. Location. Privacy for each cabin. A cabin! Plenty of bird life around in the day and frogs at night. If you're lucky you'll see and pat the friendly dog that lives on the property. Couple blocks from the beach. Everything! The lodge was spotless and very comfortable, beautiful surroundings with ducks and turtles coming to visit! The owners were really lovely, we enjoyed chatting to them...thank you for having us!!. We had the best time, was great for the kids to feed the ducks and turtles right at our doorstep. The staff were awsome and Kondari pub for a feed was yum. Definitely money well spent on this getaway.... Loved the setting, in the town but you wouldn't know it. The ducks and birds where great and the staff where friendly. The accomodation was clean and comfortable and to round it off the price was great. The warm hospitality and cleanliness of the bungalows was outstanding. The birds and the big lake was a big treat. The owners have cared for the gardens and lake so well. Even the birds seem happy. Tranquil- relaxing. Greeted by friendly owners who ensured our stay was comfortable. Great pool and fantastic BBQ areas everywhere. Very comfortable beds and spacious villas! Definitely coming back. The hosts were very pleasant and helpful. My Grandson loved the waterbirds and turtles The whole environment was really lovely and relaxing and educational for our Grandson and ourselves Thank you. Amazing place where you can relax yourself in serenity. The villa is very comfortable and clean. The staff are fantastic and the price ecellent. We had a very good time at sanctuary lakes retreat. We loved the surroundings and the cabin, and will be going back to spend a week or two at the earliest. It was relaxing and reasonably priced, and Hervey Bay was much better than we expected. Well maintained gardens and surrounds. First impressions is over 80% of one's first impressions of surroundings. Water aspect when looking out from individual lodgings. Bird life. Staff were lovely. Setting was beautiful. Could walk to the shops, beach or botanical gardens. Our 15 and 13 yr old girls loved feeding the birds and loved Dozer the dog!. Loved the wildlife around the lake.Very serene tranquil time. Walking distance to gardens,beach,food,also easy access by car to other areas. Very helpful staff. Very well priced. Relaxing and beautiful setting on a lake. Easy walking to the Urangan Peir. Sleeps 2 adults and 3 children comfortably. Would stay again. fauna wild life privacy very hard to beat for position . good friendly staff and will use retreat each time we go to Hervey bay witch is quite regular. Loved the location and wildlife, wished we had had our grandchildren with us as they would have loved it. Nice and quiet and excellent value for money. Clean and functional for a two night stay for a group of 4 people. Friendly and informative staff. Good place to stay if doing Fraser Island 4x4 tour. Quiet oasis with wonderful scenery and birds close to Urangan pier. Very vlean, well equiped lodges. Staff extremely helpful. Alread booked to return!. Very friendly staff. A not so small paradise - calm and relaxing - but close (by car) to all the surrounding attractions in or close to Hervey Bay. Beautiful surroundings, out of the way but close to all attractions available in Hervey Bay. Accommodation is comfortable and value for money. The self contained cabins that were situated around a lake was beautiful and quiet. The birds that live in and around the lake were great. The location, gardens and wildlife. The chalet position overlooking the lakes was relaxing and we enjoyed feeding the birds and turtles. The tranquil surroundings Loved the wildlife ducks etc. The closeness to many tourist attractions. The friendly and helpful staff. Staff were FANTASTIC ! I'll definitely stay here again ! Rooms were clean and spacious and had everything we needed !. I don't have anything negative to say, don't change a thing. Nothing we didn't love!!!. Nothing. We were two couples - and the room our daughter and son-in-law had it had a rather well-used mattress - altho they said they both slept very well. Maybe needs a replacement soon?. Nothing. Although availability of WiFi internet was not one of our priorities, it would be an advise to implement this in the accomodation infrastructure. Having to leave. Nil. No hot water at the time was a bit of a bummer (but unavoidable due to bad floods) and so was limited telly / no dvd reception... however... i did go to get away from everything so i probably didn't need them anyway!!. The cabins were very cold. The bed could have been a bit more comfortable. The towels could have been changed more often. None. No late check out. there was no provisions to play our music. the shower cubical was very tiny. There is nothing we didn't like. A bit out of the way which didn't bother us as we had a car. Laundry facilities aren't up to scratch. Just outdated but better than having no laundry. Nothing. Loved it. Nothing. Free Internet connections would be great!. Was very clean but little bit outdated accommodation. In need of new beds as springs annoyed both of us,we did not sleep well and having to empty own rubbish bins or occur a fee. Bed was a bit springy. Some bicycles to rent would be gret, maybe in coop with the bike man in Hervey Bay. I can't fault anything about the stay. The room was a little tired looking and in need of an uplift. Nothing. nothing !.

Online Booking Sanctuary Lakes Fauna Retreat

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Making your reservation at Sanctuary Lakes Fauna Retreat is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

Sanctuary Lakes Fauna Retreat Room information

Room Type	Max	from
Standard Villa [Room Information]	3	from AUD 70.00	Search
With kitchenette and balcony overlooking the lake. Room Facilities: Wake Up Service/Alarm Clock, Toilet, Tea/Coffee Maker, Shower, Refrigerator, Radio, Microwave, Kitchenette, Ironing Facilities, Iron, Hairdryer, DVD Player, Bathroom, Balcony, Air Conditioning
Family Villa [Room Information]	5	from AUD 100.00	Search
With 1 Queen-size bed in the main room and 3 single beds in a separate bedroom. Kitchenette and large furnished balcony. Room Facilities: Wake Up Service/Alarm Clock, Toilet, Tea/Coffee Maker, Shower, Seating Area, Refrigerator, Radio, Patio, Microwave, Kitchenette, Ironing Facilities, Iron, Fan, Bathroom, Balcony, Air Conditioning

Amenities at Sanctuary Lakes Fauna Retreat

Transportation

Street parking

Services

Wi-Fi/Wireless LAN, Internet Services

Pools and wellness

Swimming pool, Outdoor Swimming Pool, Fence around pool, Beach chairs / loungers

Miscellaneous

Non-Smoking Rooms, Heating, Family Rooms, Airconditioning

General

WiFi everywhere, Parking on-site, Parking , Paid WiFi, Free Parking

Front-desk/reception area services

Tour Desk, Tickets to attractions or shows

Food & Drink

Breakfast details

Entertainment and children services

Children's Playground

Common areas

Picnic area, Outdoor furniture, Garden

Cleaning services

Laundry

Activities

Beach

Important information to guests

Please note that free WiFi is limited to 100MB or 24 hours, whichever comes first. Please note a baby cot is available free of change for children under the age of 2.

Photo album

Sanctuary Lakes Fauna Retreat offers accommodation in Hervey Bay. Hervey Bay Historical Village Museum is 5 km from the property. A flat-screen TV and DVD player are available in some units. There is also a kitchenette, equipped with a microwave and refrigerator. Hervey Bay Botanic Gardens is 800 metres from Sanctuary Lakes Resort, while Roy Rufus Artificial Reef Dive Site is 1 km away. The nearest airport is Hervey Bay Airport, 4 km from the property.

Sanctuary Lakes Fauna Retreat Policies

Check-in

14:00 - 18:00

Check-out

- 10:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Eftpos, MasterCard

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later, the first night will be charged.
In case of no-show, the total price of the reservation will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged AUD 20 per night per person for extra beds.
Maximum capacity of extra beds in a room is 1.
Maximum capacity of babycots in a room is 2.