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Grey Street Hotel
2-12 Grey Street (Newcastle upon Tyne) NE1 6EE

With a stylish restaurant, the 4-star Grey Street Hotel offers boutique rooms with luxury linens and individual feature walls. The hotel is in Newcastle centre, a 2-minute walk from the Theatre Royal. Free WiFi is provided. The elegant bedrooms each have a flat-screen TV, a laptop safe, a work desk and tea and coffee making facilities. A hairdryer and ironing facilities are also featured. All bathrooms are en suite and include complimentary toiletries. Guests can enjoy indulgent afternoon teas, international cuisine and hearty breakfasts in the Living Room restaurant. The bar serves fine wines and over 80 classic and signature cocktails. All About You is an urban beauty retreat offering various massage and beauty treatments including facials, manicures and body wraps. Guests are offered a 10% discount for all services. Grey Street Hotel has 4 fully equipped meeting rooms for between 2 - 100 people. Situated a 10 minute walk from from Newcastle Central train station Station, Grey Street Hotel is just a few metres from Newcastle’s lively bars and shops. Eldon Square Shopping Centre is just a 5-minute walk away. Newcastle Airport is 12 km away.

Score from 2163 reviews
Exceptional

8.4/10

Rooms: 43

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Address: 2-12 Grey Street, Newcastle upon Tyne NE1 6EE map

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What people say

The staff were very friendly and went way out of their way to make sure that I was happy, and knew how to get around the city. If I ever go back to Newcastle, I will be staying at Grey Street Hotel. Service, cleanliness, value, location, comfort, amenities- this hotel has it all!. location was convenient. staff were friendly and helpful. rooms were clean. food and drinks priced reasonably.
all reviews » The room was fantastic, lovely comfortable bed and great room service. Staff were really friendly and helpful. Hotel was in very good position, it was clean and the staff were very frienly. I like it very much.Excellent city and easy access to main attractions. Would recommend and would stay again. Staff friendliness, quality of service, and comfort of room. Rooms were fantastic and big. Lovely comfy beds. convenient location, friendly staff. Discrete, quiet, well situated. Very helpful staff. . everything!. It's in a fantastic location, a few minutes walk up the road to the shopping centre, a few minutes walk down the road to the Quayside. Our room had real character - a high ceiling with beams and a low corner window.The cleanliness, decor and comfort of the room. The friendliness ofthe staff. The staff were fantastic, room was comfortable and the extras were lovely.nice, friendly staff, lovely, comfortable bed, great discounted price. Very good central location, lovely room and helpful staff. Its location- right in the city centre. The position and the staff helpfulness. The convenience of the location to the city center to shop, eat, use the metro or the train. The staff were extremely welcoming and helpful. We were in both a regular room one night and in the Junior suite the rest of the stay--both were comfortable. Always like air conditioning - hotels are nearly always too warm making sleep at night difficult. Generally a comfortable hotel.Convenient, central location. Compact, but well planned, facilities. Friendly, helpful staff. Efficient room servicing. The room was outstanding, very chic.....just what we were looking for for a girlie weekend away. Location, comfortable bedroom, modern decor, excellent restaurant The Living Room. We had a great time altough too short to get full advatange of the hotel.Very good central location. Very good bathroom. Pet facilities excellent. the rooms were amazing, very comfortable and had everything we needed. Excellent location. Stylish decor. Good price - very happy. Quiet hotel but close to shops, bars and nightlife. good location; rooms very nice. I like Grey street and I stay there everytime I'm in Newcastle. I was upgraded to a larger room and the bed was absolutely amazing. So comfortable. The hotel is located only 5 mins from the train station and is in the middle of the city centre.The staff were very helpful and friendly. The room was large, modern and the bathroom was luxurious. We loved it. We were very tired on arrival and were pleasantly surprised by our room and the comforts that it offered.Toiletries were lovely! Staff very helpful. Bed was amazinglycomfortable. The central location and the staff were excellent. Great Central location and the rooms were great. quality, comfort and good service. the all round experience. location was very good. The bed was fantastic!. its central location. Hassle free. Proximity to the theatre. Modern design and fittings in the room. Original staircase with tiled walls. Air conditioning since the outer windows were not easily accessible for opening. Large mugs provided for tea.Clean, simple styling. I thought it a cheaper version of the Hotels du Vin. Very comfortable bed and bedding. Good air-con. Staff brought tray of milk, sugar and biscuits on request. Smiley receptionist. Excellent central location and clean and elegant room and shower; bed linen luxurious and toiletries classy. Staff friendly and helpful. Internet access in room worked.the staff were friendly and accommodating. The facilities were great, bed linen and bathroom were my favourite things. Great value winter warmer deal. The position in the City, easy to get to the Quayside, and the shops,. It was a great location for city centre shopping and theatre visit. Could have stayed longer!. No all perfect. I liked the hotel and think three towels per room might be better for two people. I requested towels every night, which I received.Breakfast seemed a bit expensive. . ....couldnt open the window. The carpet in the room really was filthy. It's a little thing, and not quite enough to put us off, but not great. Alarm Calls failed to materialise.The hotel does not accept incoming phone calls- email has to be used.I liked the hotel alot and would definitely stay there again. The only thing that could be a drawback to elderly people or disabled persons is the maze like stair ways to get to the rooms if not on the main floors. I would just check in with the reservation desk prior to booking to make sure that accomodations are the best for anyone with any physical disability. External noise levels at night, but appreciate that this is beyond the hotel's control. i did not like the hotel pre authorising £179.00 from my bank account even though we were paying by cash, it took me a very long phone call to my bank to have that authorisation cancelled from my acc as the bank holds this money that the hotel requested for 5 days not the 2 days that the receptionist advised me on departure. but this was my only gripe about the hotel,. Whilst our room was spotlessly clean the light coloured carpet was heavily stained and needs immediate professional cleaning or replacement. The room also needs a lick of paint. This would greatly enhance the appearance of the otherwise very clean and comfortable room.The lack of enclosed wardrobe space, red wine stains on the carpet and the choice of music in the room via digital tv . too many steps even after using the lift, very difficult with big case. Bedside light not working! Should be attended to when room is made up, very inconvenient for a reader.rooms very warm but good air con unit. The layout is strange. (My bathroom was upstairs) They charge you £9.95 per day for wi-fi which I think should be free, but it didn't work anyway. The cleaner did not replace all the bath products I'd used and the cream carpet was dirty.Only negative was that the carpet was stained in the room. We ordered a Continental for £9.75 or thereabouts but we did not receive any croissants or pastries because you did not have them and we ordered wholewheat toast but received white toast and no butter. There was nothing to replace these things but we still paid the full price.The carpet in the room was grubby and need to be replaced. Too late for breakfast at ten to ten! Noise from the traffic!. Too many stairs to, and in, the room I had. Double glazed windows should swing open, instead of only tipping forward, allowing access to outer windows. Sufficient lighting above mirror for shaving (lighting above head leaves face in shadow). Re positioning of shelf above sink so that head does not bang into shelf when rinsing face.Staircase to first floor is scruffy. My room number had been left off the signage, so unclear where to go on exiting the lift. Room small and carpet stained. Needs 2 armchairs and 2 bathroom shelves. Room was quite small and did not have a bath. Access to restaurant from hotel was closed in the evening (so had to go via the street for dinner) and not possible to take a drink from one to t'other - but food and service were good.the room felt a little claustrophobic as it had small windows and we were unable to open them.It seemed to lack ventilation and was quite hot and stuffy at times. The info had said 'an abundance of light' and showed large windows, was a bit disappointed with this. I have Coeliac and the menu was very limited for 4 dinners, except for the ala carte where I had a little more choice.Room was very comfortable however, the carpet was badly stained and tended to make the room look " shabby ".

Online Booking Grey Street Hotel

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How do I book at Grey Street Hotel?

Making your reservation at Grey Street Hotel is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

Grey Street Hotel Room information

Room Type	Max	from
Standard Twin Room [Room Information]	2	from GBP 49.00	Search
Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Trouser Press, Toilet, Telephone, Tea/Coffee Maker, Shower, Seating Area, Satellite TV, Ironing Facilities, Heating, Hairdryer, DVD Player, CD Player, Bathroom, Bath
Deluxe Double Room [Room Information]	2	from GBP 63.00	Search
Spacious room with luxury decor, a power shower and deep bath. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Trouser Press, Toilet, Telephone, Tea/Coffee Maker, Shower, Seating Area, Satellite TV, Ironing Facilities, Heating, Hairdryer, DVD Player, CD Player, Bathroom, Bath
Standard Double Room [Room Information]	2	from GBP 49.00	Search
Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Trouser Press, Toilet, Telephone, Tea/Coffee Maker, Shower, Seating Area, Satellite TV, Ironing Facilities, Heating, Hairdryer, DVD Player, CD Player, Bathroom, Bath

Amenities at Grey Street Hotel

Transportation

Street parking, Accessible parking

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Pools and wellness

Waxing services, Spa/wellness packages, Spa lounge/relaxation area, Pedicure, Neck massage, Massage, Manicure, Make up services, Head massage, Hand massage, Full body massage, Foot massage, Facial treatments, Couples massage, Body wrap, Body treatments, Body scrub, Beauty services, Back massage

Miscellaneous

Smoke alarms, Security alarm, Rooms/Facilities for Disabled Guests, Pet bowls, Pet basket, Non-Smoking Rooms, Key card access, Key access, Heating, Fire extinguishers, Elevator, CCTV outside property, CCTV in common areas, Allergy-Free Room Available, All Public and Private spaces non-smoking, Airconditioning

General

WiFi everywhere, Pets Allowed, Parking

Front-desk/reception area services

Safety Deposit Box, Newspapers, Luggage Storage, Express Check-In/Check-Out, 24-Hour Front Desk

Food & Drink

Wine/champagne, Special Diet Menus (on request), Room Service, Restaurant, Packed Lunches, On-site coffee shop, Breakfast in the Room, Breakfast details, Bottle of water, Bar

Common areas

Outdoor furniture

Cleaning services

Trouser Press, Laundry, Ironing Service, Dry Cleaning, Daily maid service

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Important information to guests

When booking 4 rooms or more, different policies and additional supplements will apply.

Photo album

Featuring free WiFi and a restaurant, Grey Street Hotel offers pet-friendly accommodation in Newcastle upon Tyne. Guests can enjoy the on-site bar. A flat-screen TV and DVD player, as well as a CD player are offered. Some units include a seating area for your convenience. You will find a kettle in the room. Each room is fitted with a private bathroom with a bath and shower, with a hair dryer provided. A TV is provided. There is a 24-hour front desk at the property. Theatre Royal is 200 metres from Grey Street Hotel, while Northumbria University is 700 metres from the property. Newcastle Airport is 10 km away.

Travelling information

By Rail - Finding the hotel on foot - Central Station is on Neville Street. Walking will take you around 8-10 minutes. Turn right out of the exit, ignore 2 small left turnings, then the road forks (almost immediately into a four-way forked crossroads). Take the second left into Collingwood. Follow Collingwood for 3 left turnings and the third left is Grey Street. Driving from the South - South Shields, Sunderland, Jarrow, Washington and Gateshead International Stadium A167 (A184, A19) - Follow A167 over the Tyne Bridge. Take first exit at the major roundabout, just after a railway bridge this is Mosley Street - signed St. Nicholas Cathedral, Central Station and Life Science Centre. This will then bring you to cross roads. The hotel is on the corner of Mosley and Grey Street (right hand side). Parking is 100 metres away. To get to the car park, take the first left at the cross roads and 50 metres down the bank is Dean Street Car park. From the North - Scotland, Morpeth, Hexham, Airport, Jedburgh, and from the East - A167 (A1, A69, A696) (merges to A167M). Also B1318, A1058, B1307 and A193. Follow A167M South towards Gateshead/Tyne Bridge/Gateshead Millennium Bridge. You will be taking the sixth main exit from the through-road past the exhibition park and Military Vehicle Museum. Landmarks to observe before your sixth exit from the A167M. Follow the first exit signs for the B1318 out of the city and University of Newcastle in towards the city. Second exit signs via A5108 towards Jesmond. Third exit signs via B1307 out of the city and University of Northumbria. At Newcastle & University Gallery, head into the city. The fourth exit is a small slip road out of the city. Fifth exit via A193 out of the city. Where King's Manor Business Park is signed, head into the city at Laing Art Gallery. A small exit for the business park slips here also. Be sure that you ignore it. At the sixth exit, there is a major roundabout. Take first exit for Holy Jesus Hospital & A186 City Road. Take second exit signed Tyne Bridge A167, A184 ,A19, The South and Gateshead International Stadium. Take third exit into Mosley Street, signed St. Nicholas Cathedral, Central Station and Life Science Centre. The hotel is on the corner of Mosley and Grey Street. Luggage may be set down and parking is 100 metres away. From the West, Airport, Jedburgh and Ponteland - Via A189, follow South directions towards Redheugh Bridge/Newcastle Opera House/Metrocentre. Follow the A189 after the first roundabout on the left, just after you see the town walls). At the second roundabout, take the first exit signed for Newcastle Opera House into Westgate Road. Tenth left off of Westgate Road brings you into Grey Street. Landmarks: After the sixth street on the left (Grainger Street), the road forks. Stay on left fork into Collingwood, this then merges into Mosley Street. Take the second left from here into Grey Street, the hotel is on the corner of Mosley and Grey Street.

Grey Street Hotel Policies

Check-in

14:00 -

Check-out

- 11:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Maestro, Maestro (Switch), MasterCard, MasterCard

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All children under 12 years stay free of charge for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy

No deposit will be charged.

VAT and city/tourist taxes

17.5 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.

Internet

Internet via modem is available in the hotel rooms and costs GBP 7.95 per 24 hours.
Wi-fi is available in public areas and costs GBP 7.95 per 24 hours.