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West End Hostel
35 Palmerston Place (Edinburgh) EH125AU

Only a 10-minute walk from Princes Street, West End Hostel offers free Wi-Fi in public areas, modern en suite rooms with flat-screen TV, and shared accommodation for groups. The stylish Time Bar at West End serves a varied, seasonal food menu. There is also a self-catering kitchen, a laundry room, a lounge and two 52-inch plasma-screen TVs. Rooms at West End Hostel are accessible by stairs as there is no lift at this hotel. The property also boasts original high ceilings and bay windows. Buses run every 10 minutes from the hotel to the city centre. Edinburgh Haymarket Rail Station is just a 5-minute walk. Public parking is available at the nearby NCP Car Park, which is 20 minutes' walk from the hotel.

Score from 1001 reviews
Excellent

7.7/10

Rooms: 10

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Address: 35 Palmerston Place, Edinburgh EH125AU map

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What people say

it was clean, modern, lovely smell. the staff were very very friendly and helpful thank you sam and gang!!! which may a huge difference to our stay. friendly and helpful staff and excellent service.The staff were friendly and helpful, we did have a couple of "hiccups" but these were dealt with quickly and was mainly due to teething problems with the hotel being newly refurbished.
all reviews » The West End Hotel is a fantastic place to stay, I would highly recommend it. for a group of 10 lads, our 10 bed dorm was perfect. The staff member (Iona) was really helpful and attentive. Everything about the hotel feels new and clean. Drinks are reasonable priced (£2.50/pint). £6 in a taxi from Grassmarket or a 20 minute leisurely stroll (10 mins from top of Princess St, 15 mins from Waverley) Will definetely be returning here Year after Year. Friendly and really helpful staff, very clean and fresh decor, great location. Friendly staff, nice clean room. The hotel is lovely, clean, modern and well-equipped. The staff were courteous and very helpful with restaurant recommendations and other information about local services.it was clean. Basically the dorm rooms are the next step up from staying at a backpackers lodge! (cheap and basic). Staff friendly and helpful. Room clean and comfortable. Good location. very clean and stylish facilities, friendly staff, self catering facilities, pleasant bar. Friendly staff who were always eager to help. The hotel was very modern and clean. room was clean and nicely decorated. Hotel has just been refurbished and quality of facilities and decoration is very good.Friendly informative staff. Eye catching modern decor. Staff were helpful and friendly. nice clean new rooms. the australian girl in the bar was nice but all the other staff were rude and lazy. major lack of power points, and its diffieult in a room full of girls and no where to charge phons or hair dryer, straightners in the private comfort of your own room. Unfortunately due to the design with all the rooms being in one area, any noise in the corridors carried easily. Once people were in their rooms the soundproofing was alright.I honestly can't find anything negative to say about this hotel. If you're a group of lads/lasses and don't want to pay loads for accommodation this is perfect. No powerpoints in room.too many stairs!. I marked it down on comfort because according to my digital alarm clock (and my constant shivering), our top-floor room never got above 65 degrees Fahrenheit (on the night of 11 Oct.), which is too cold for comfort. I stayed at four other BandBs and hotels in Scotland during my visit, and the West End was the only one that skimped on heat!. 1/all the stairs.2/dim energy saving lights in the bathroom.3/The fact that we got bunk beds.4/no tea ot coffee facilities in room.5/no tv in room. 6/no electric point in room to charge mobile phone or use hair dryer ect?. didn't get told could order cooked breakfast; didn't get told about self catering facilities, bathroom lighting very very dim, no plug sockets in room, very squeaky bunk beds, shower power very low. The bedsheets were not changed everyday. There where no sockets in the room, the private facilities where verypoorly light, over 85 stairs no lift, no mention of £25pp security depand £5 for a towel. The hotel manager was not very Diverse using theterm "special guests only" made me feel inferior.breakfast was a bit chaotic when hotel was full, only ever saw 1 member of staff at any time. I was the first guest to ever stay at the hotel, there was absolutely no one else around all night, no staff or guests which made the stay somewhat spooky. The hotel was not yet completely finished so it is difficult to judge how nice it will be at the end. What had bbeen done so far seemed to be carried out to a high standard though and the one member of staff I did meet was very nice.lack of power points in hotel room. No hot water available at any time during stay. Only bread available at breskfast was moulldy.Backpackers in dormitory rooms and in their night clothes at breakfast. Is this a youth hostel or a quality hotel experience. We were on top floor - the stairs are very demanding with no lift option. Hotel has just been refurbished and looks very nice, on the down side the heating was not working properly on the first night and we never had any hot water for a shower.a staff member walked into our room then had cheek to ask what we were doing there, turns out he had wrong room. didnt apologise. at 5am other people were trying to get into our room and the shower was only trickling. our room was at the top of the hotel with no lift so we had to climb 74 stairs, the shower was no more than a trickle, we had 2 sachets of coffee in the room for the whole weekend and on the sunday we were asked to make our own tea and toast for breakfast, the room was small and the two single beds in it were tiny, you could barely turn over without falling out.

Online Booking West End Hostel

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How do I book at West End Hostel?

Making your reservation at West End Hostel is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

West End Hostel Room information

Room Type	Max	from
Double/Twin Room [Room Information]	2	from GBP 80.00	Search
Request Double/Twin when booking. The room is accessible only by stairs as there is no lift. Room Facilities: Work Desk, TV, Toilet, Telephone, Tea/Coffee Maker, Shower, Iron, Heating, Hairdryer, Cable TV
Quadruple/Family Room [Room Information]	4	from GBP 120.00	Search
When booking, request either Quad room with 4 singles, or Family room with 1 double and 2 single beds Room Facilities: TV, Toilet, Telephone, Tea/Coffee Maker, Bathroom

Amenities at West End Hostel

Transportation

Car Rental

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Miscellaneous

Smoke alarms, Non-Smoking Rooms, Key card access, Heating, Family Rooms, CCTV outside property, CCTV in common areas, All Public and Private spaces non-smoking

General

Parking

Front-desk/reception area services

Tour Desk, Luggage Storage, Lockers

Food & Drink

Restaurant, Breakfast details, Bar

Common areas

Terrace, Sun Terrace, Outdoor furniture, Garden, Communal lounge/TV room, Communal kitchen

Cleaning services

Laundry

Activities

Pub crawls, Live sport events (broadcast) , Live music/performance

Hotel information details

At the end of May 2008 the hotel completed its refurbishment, which included each of the 10 rooms, the bar area, foyer, self-catering kitchen and lounge, featuring free internet access. The hotel’s old-style high ceilings and bay windows combine perfectly with the modern clean-line furnishings and warm plum and chocolate décor.

Important information to guests

Children are welcome when adults are booking a private room only. Children under 18 are not permitted in the dormitory rooms. Children trying to stay in the dormitory rooms will be refused entry. All guests checking into the hostel must have photographic ID with them in the form of passport or driving licence. Unfortunately check-in will not be permitted unless photo ID is provided. There is no lift access in the hostel and all rooms are accessible by stairs only, over 3 floors. Small lockers for valuables are available with access from 08:00 until 23:00. Males who book the female-only dormitory room will not be permitted to stay and a refund will not be issued. Any guests arriving after 23:00 Sunday to Thursday and after 00:00 Friday and Saturday will be required to pay a GBP 5 late arrival fee to the member of night staff. Please note this is a one-off fee of GBP 5 and not GBP 5 per person. Please note, any stays of more than 2 weeks, or extensions to current reservations, must first be approved by the hostel manager. When booking for 8 persons or more, different policies and additional supplements will apply. A security deposit of GBP 20 is required on arrival for group bookings. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Please note that you should allow time for your room to be checked on departure as this can take up to 15 minutes, if you fail to leave time for your room/s to be inspected the security deposits will not be returned. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. The property will be going through renovation works from Thu 29 Mar 2018 until Mon 30 Apr 2018. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.

Information about the area

As its name suggests, the hotel is situated in the cosmopolitan West End of beautiful Edinburgh. Princes Street is just a 5-minute walk away, as is the Royal Mile, famous for its quirky lanes and great pubs. George Street is a great area for cocktail lounges and nightclubs, and is also just a short walk from the hotel.

Room information details

The newly-refurbished rooms have been decorated in colours such as rich warm chocolate browns, creams and whites. Furnished with plush new carpets and crisp cotton bed linen, the rooms are stylish and comfortable.

Each private hotel room is well-equipped, with all the modern comforts and facilities you need in a restful, relaxing base, including brand new modern en suite bathrooms and plasma flat-screen TVs.

Our new 8 and 10-bed rooms have basic facilities and cater to those seeking rooms for group bookings or larger family rooms.

Travelling information

By Air:
The hotel is approximately 10 km from Edinburgh Airport. Taxis are readily available from just outside the airport or you can take advantage of the hotel’s excellent public transport links. The bus ride from the airport to the hotel takes about 20 minutes.

By Bus:
There is a bus stop right in front of the hotel and buses run every 10 minutes.

By Train:
Haymarket railway station is just a short walk from the hotel.

West End Hostel Policies

Check-in

14:00 - 23:00

Check-out

08:00 - 11:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, PIN, Maestro, Solo, Maestro (Switch), Eftpos, MasterCard

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later, the first night will be charged.
In case of no-show, the total price of the reservation will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 3 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
There is no capacity for extra beds in the room.
Maximum capacity of babycots in a room is 1.