You are in: Home > Switzerland Hotels > Zermatt Hotels > Grand Hotel Zermatterhof

Grand Hotel Zermatterhof
Bahnhofstrasse 55 (Zermatt) 3920

First opened in 1879, Grand Hotel Zermatterhof is a traditional luxury establishment in a central but peaceful location in Zermatt. It features 3 restaurants, free WiFi access, and the Vita borni spa area with a spacious pool, a sauna landscape, treatment rooms, and a private spa for couples. The individually furnished rooms and suites offer panoramic views of the mountains. Most rooms even offer views of the Matterhorn. The Zermatterhof's restaurants include the Prato Borni, serving French-style international cuisine in a sophisticated atmosphere, the Brasserie Lusi, offering fine dishes with a Mediterranean touch, and the saycheese! Restaurant, where guests can enjoy traditional Swiss cheese dishes such as fondue and raclette. The restaurant terrace, the 2 bars and the hotel garden are suitable for receptions. There are 5 modern, air-conditioned rooms for banquets and conferences for between 5 and 250 people. Grand Hotel Zermatterhof is a member of the “Preferred Hotels & Resorts” and “Swiss Deluxe Hotels”. A ski pass is available at the front desk.

Score from 234 reviews
Superb

9.1/10

Rooms: 77

(Search)
Address: Bahnhofstrasse 55, Zermatt 3920 map

(Map)

Grand Hotel Zermatterhof - Photos

What people say

Fabulous stay. Wonderful service, clean and stylish facilities, state of the art spa with sauna, steam, pool, jacuzzi, and ice room. Staying here is like being a in a wonderful fantasy. I was treated like a king the entire stay and felt sad to leave. Everything was better than my highest expectations. Fresh fruit renewed daily, greeted by name every time I entered the lobby, and large selection buffet breakfast.
all reviews » The Hotel represents a well preserved historical marvel of Zermatt. We really enjoyed out stay there, including the setup of the room the spa facilities and a delicious breakfast. We would like to specially mention all reception staff and in particular Annie, who was extremely cheerful and helpful. EXTREMELY good. Very service-minded staff (and I unfortunately had to test them more than I wanted), very good rooms and probably one of the best beds I have slept in. I got a very good price, making the value for money being extremely good as well. Fantastic hotel. We enjoyed everything about this hotel. The staff was beyond accommodating, took care of all our needs & more. Hotel was clean and modern. If we are ever so fortunate to return to Zermatt, we will without a doubt be staying at the Grand Zermatterhof!. location in the centre of everything spa area helpful front of house staff jacuzzi bath in bathroom was nice most luxurious boot room i've experienced with helpful staff member to take your skis, and nice warm boots in the morning!. We had three rooms and they were all decorated differently; each and every one was beautiful, elegant but cozy. The staff was very friendly and the breakfast buffet was incredible. The hotel is in a very nice location. Fabulous service and amenities, such as restaurant and spa. Room rate included full breakfast, water and soft drinks with no extra charge, pick- up and delivery to the train station and free use of spa facilities. Quality of the food in the main restaurant Bar staff (particularly Fatima) Ski room and staff Our room (although small) was very well-appointed. the staff was wonderful. we were pleased with the shuttle between the train station & hotel. the breakfast was very good. Helpful and friendly staff. Great spa and pool facilities. Locker room for ski equipment is very useful. Grand hotel in prime spot in centre of Zermatt. Friendly and helpful staff. Comfortable room. Hotel lobby View of the Matterhorn Friendly staff Good SPA area Great help in the ski room. The excellent service and regard for the comfort of the hotel guest. All the staff were very polite and very helpfull...very nice... Very nice welcoming staff. Extremely helpful and knowledgeable. Amazing Staff, great location, great services. Good pool. Fantastic staff and service. Quality in everything !. Nothing. It's difficult to find something we did not like, maybe the room was too hot, especially at night. Absolutely nothing at all. fairly taciturn maitre D in restaurant, a smile would not hurt! smoking in the bar - the smell also wafts out to the lobby there is a non smoking bar too at least. Room is outdated and needs refurbishing, although bathroom had been modernized. One difficult incident over a booking we had made in the main restaurant for the Easter buffet - due to a miscommunication between the Concierge and the restaurant - but after the initial difficulty, it was graciously sorted out. our room was overheated. although it was very cold outside, the temperature in the room was too much to get a good sleep. The hotel is right next to the church with bells that goes on from 630- 730 in the morning so it's not possible to sleep in. Noisy at night when sleeping to the street side Need to walk quite a bit to the ski train or take a taxi. The dinner experience was very disappointing. Breakfast was much better. Long breakfasts some mornings when trying to rush off to ski. Wait for coffee. Would like to be able to help self. Although some rooms were refurbished, our room only had 2 power plugs available (no extensions available at the reception) and an old blow dryer. Nothing. Leaving :).

Online Booking Grand Hotel Zermatterhof

When are you thinking about staying at Grand Hotel Zermatterhof?

Check-in Date

Check-out Date

How do I book at Grand Hotel Zermatterhof?

Making your reservation at Grand Hotel Zermatterhof is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

Grand Hotel Zermatterhof Room information

Room Type	Max	from
Grand-Lit Room [Room Information]	1	from CHF 149.00	Search
Individually furnished room, approximately 20 square meters. Extra beds are not available for this room type. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Slippers, Shower, Safety Deposit Box, Radio, Minibar, Heating, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath
Standard Double Room [Room Information]	2	from CHF 299.00	Search
Individually furnished room, approx. 25 m². Some have a balcony or a Spa Bath. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Tea/Coffee Maker, Slippers, Shower, Seating Area, Safety Deposit Box, Radio, Minibar, Heating, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath
Deluxe Double Room [Room Information]	2	from CHF 399.00	Search
Individually furnished room, approx. 30 m². Some have a balcony or a Spa Bath. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Tea/Coffee Maker, Slippers, Shower, Seating Area, Safety Deposit Box, Radio, Minibar, Heating, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath
Junior Suite with Balcony [Room Information]	2	from CHF 599.00	Search
The suite features 1 room of 39 m², a DVD player and a Nespresso coffee machine. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Tea/Coffee Maker, Slippers, Shower, Seating Area, Satellite TV, Safety Deposit Box, Radio, Minibar, Heating, Hairdryer, DVD Player, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Balcony
One-Bedroom Suite with Balcony [Room Information]	2	from CHF 699.00	Search
Spacious suite with a balcony, DVD player and a Nespresso Coffee machine. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Tea/Coffee Maker, Slippers, Seating Area, Satellite TV, Safety Deposit Box, Radio, Minibar, Heating, Hairdryer, DVD Player, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Balcony
One-Bedroom Superior Suite with Balcony [Room Information]	2	from CHF 949.00	Search
Large suite with a separate bedroom, a living room, a balcony, 2 flat-screen TVs, a DVD player and a Nespresso coffee machine Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Tea/Coffee Maker, Slippers, Seating Area, Safety Deposit Box, Radio, Minibar, Heating, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Balcony

Amenities at Grand Hotel Zermatterhof

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Pools and wellness

Waxing services, Turkish/Steam Bath, Swimming pool, Steam room, Spa/wellness packages, Spa lounge/relaxation area, Spa facilities, Spa & Wellness Centre, Sauna, Pedicure, Massage, Manicure, Jacuzzi, Indoor Swimming Pool, Fitness/spa locker rooms, Fitness Centre, Fitness, Body wrap, Body treatments, Body scrub, Beauty services

Miscellaneous

Non-Smoking Rooms, Heating, Elevator, Designated Smoking Area, Bridal Suite, All Public and Private spaces non-smoking

General

WiFi everywhere, Pets Allowed

Front-desk/reception area services

Safety Deposit Box, Newspapers, Luggage Storage, Currency Exchange, Concierge Service, 24-Hour Front Desk

Food & Drink

Special Diet Menus (on request), Snack Bar, Room Service, Restaurant (à la carte), Restaurant, Packed Lunches, Breakfast in the Room, Bar

Entertainment and children services

Children's Playground, Babysitting/Child Services

Common areas

Terrace, Garden, Games Room

Cleaning services

Shoe Shine, Laundry, Ironing Service, Dry Cleaning, Daily maid service

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Activities

Tennis Court, Skiing, Ski Storage, Ski School, Ski Pass Vendor, Mini Golf, Hiking, Cycling

Hotel information details

Grand Hotel Zermatterhof is a seasonal hotel. The winter season lasts from the end of November to the end of April, the summer season from early June to the end of September.

Important information to guests

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi. When booking more than 4 rooms, different policies and additional supplements may apply.

Photo album

Situated in Zermatt, 700 metres from Ski Lift Zermatt - Furi, Grand Hotel Zermatterhof boasts a spa centre and hot tub. There is a restaurant and bar and guests can have fun at the games room. The rooms come with a flat-screen TV with satellite channels. Some rooms have a seating area for your convenience. You will find a coffee machine in the room. All rooms have a private bathroom. For your comfort, you will find bath robes, slippers and free toiletries. Grand Hotel Zermatterhof features free WiFi throughout the property. A TV is available. You will find a 24-hour front desk at the property. You can play tennis at this hotel, and the area is popular for skiing. Matterhorn glacier paradise is 700 metres from Grand Hotel Zermatterhof, while Matterhorn is 9 km away. The nearest airport is Agno Airport, 90 km from Grand Hotel Zermatterhof.

Travelling information

Zermatt is accessible by train from Brig. It is a car-free village. You can only drive as far as Täsch (5 km away), from where trains and minibus taxis connect to Zermatt.

Grand Hotel Zermatterhof Policies

Check-in

14:00 -

Check-out

- 12:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, JCB, Maestro, MasterCard

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the total price of the reservation will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 8 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged CHF 200 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 2.