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JW Marriott Hotel Surabaya
JL Embong Malang 85-89 (Surabaya) 60261

Set in the heart of business and shopping district of Surabaya, JW Marriott Hotel Surabaya offer a luxurious 5-star accommodation, with exquisite European décor, outdoor pool and a fitness centre. The hotel provides 24-hour room service and free on-site parking. Fitted with floor-to-ceiling windows overlooking the city, all air-conditioned rooms come with flat-screen cable TVs and a safety deposit box. A minibar, tea/coffee maker and free bottled water are provided. En suite bathrooms include separate marble bath and shower facilities. The hotel offers 24-hour car rental, a business centre and free shoeshine services. Massage services are available at JW Marriott Health Club, which also features a well equipped fitness centre. Guests can enjoy a wide range of international dishes at The Pavilion International Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant and Vis a Vis French Restaurant. Deli Cake Shop offers a selection of sweet delights. JW Marriott Hotel Surabaya is a 5-minute walk from Tunjungan Plaza shopping mall and a 45-minute drive from Juanda International Airport.

Score from 636 reviews
Superb

8.8/10

Rooms: 555

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Address: JL Embong Malang 85-89, Surabaya 60261 map

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JW Marriott Hotel Surabaya - Photos

What people say

Staff was very helpful from the entrance to the room. Bell boy, Reception, Housekeeping, they all paid attention with guest. I was impressed that. On 11 Sep. i had breakfast at the restaurant ground floor, While I was continued with my e-mail and didn't pay attention with my food on table. His staff name Anton got to my table, recommend me Cinnamon French Toast said it was delicious. I just said yes.. then after finished my e-mail i though he just recommended and gone but I feel he really paid .
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Online Booking JW Marriott Hotel Surabaya

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How do I book at JW Marriott Hotel Surabaya?

Making your reservation at JW Marriott Hotel Surabaya is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

JW Marriott Hotel Surabaya Room information

Room Type	Max	from
King Studio [Room Information]	2	from IDR 1052700.00	Search
Spacious room features city or pool views. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Slippers, Shower, Seating Area, Safety Deposit Box, Refrigerator, Radio, Patio, Minibar, Ironing Facilities, Iron, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Air Conditioning
Deluxe Premium Double or Twin [Room Information]	2	from IDR 141.57	Search
Room Facilities: Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Slippers, Shower, Seating Area, Safety Deposit Box, Refrigerator, Radio, Minibar, Ironing Facilities, Iron, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Air Conditioning

Amenities at JW Marriott Hotel Surabaya

Transportation

Shuttle Service (free), Shuttle Service, Car Rental, Airport Shuttle (surcharge), Airport Shuttle

Shops

Shops in Hotel

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Pools and wellness

Swimming pool, Sauna, Pool towels, Outdoor Swimming Pool (all year), Massage, Fitness/spa locker rooms, Fitness Centre, Fitness

Miscellaneous

Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Family Rooms, Elevator, Designated Smoking Area, Airconditioning

General

WiFi everywhere, Private parking, Parking on-site, Parking , Free Parking

Front-desk/reception area services

Valet Parking, Safety Deposit Box, Newspapers, Luggage Storage, Currency Exchange, Concierge Service, ATM/Cash Machine on site, 24-Hour Front Desk

Food & Drink

Wine/champagne, Special Diet Menus (on request), Snack Bar, Room Service, Restaurant (buffet), Restaurant (à la carte), Restaurant, Breakfast in the Room, BBQ Facilities, Bar

Entertainment and children services

Evening entertainment

Common areas

Garden

Cleaning services

Trouser Press, Shoe Shine, Laundry, Ironing Service, Dry Cleaning

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Important information to guests

Please note that children under the age of 12 are not allowed in the Executive Lounge.

Photo album

JW Marriott Hotel Surabaya offers accommodation in Surabaya. Guests can enjoy the on-site bar. Free WiFi is offered throughout the property and free private parking is available on site. All rooms are fitted with a flat-screen TV with cable channels. Certain units include a seating area to relax in after a busy day. Enjoy a cup of tea while looking out at the pool or city. All rooms have a private bathroom. For your comfort, you will find bath robes and slippers. There is free shuttle service, a 24-hour front desk, a cash machine and shops at the property. The hotel also offers car hire. Sharp Bamboo Monument is 1.4 km from JW Marriott Surabaya, while Submarine Monument is 1.7 km away. Juanda International Airport is 14 km from the property.

JW Marriott Hotel Surabaya Policies

Check-in

14:00 -

Check-out

- 12:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, MasterCard

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 5 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged USD 30 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.