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Ivana Palace Hotel
Sunny Beach (Sunny Beach) 8230

Situato nella parte occidentale della località di Sunny Beach, a 300 metri dalla spiaggia, l'Ivana Palace Hotel offre appartamenti e camere matrimoniali e singole con accoglienti interni raffinati. Presso la struttura potrete concedervi un tuffo in piscina, mentre i vostri bambini si divertiranno in quella a loro dedicata. Da non perdere i vari trattamenti di bellezza, il centro fitness e il centro commerciale. Usufruirete inoltre di sedie a sdraio e ombrelloni gratuiti. L'hotel include un centro medico aperto 24 ore al giorno e spazi per conferenze completamente attrezzati con capienza fino a 100 persone. Il personale sarà lieto di organizzare per voi escursioni guidate all'insegna della caccia nello splendido paesaggio naturale del massiccio montuoso dello Strandzha. Nelle vicinanze troverete comodi collegamenti in autobus per il centro del complesso. A vostra disposizione anche il servizio navetta.

Punteggio di 96 commenti
Eccellente

8.2/10

Camere: 224

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Indirizzo: Sunny Beach, Sunny Beach 8230 map

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Ivana Palace Hotel - Foto

Cosa dice la gente

the whole holiday the staff were great the best. Holiday. I really liked this hotel - I believe everything was above expectations, taking into consideration the small rates I paid. Large, clean rooms with AC, large bathrooms, 5-7 minutes from the beach. Nice large swimming pool in front of the hotel. The breakfast was ok, although rather repetitive, but definetely would not get you starving. The staff was helpful in many situations, solving our requests.
tutti gli commenti dei clienti » We liked the pool, the space in the room, the large beds. We had nice view to the pool. The pool bar was also nice and the small supermarket in the lobby was useful.Comfortable,clean, spacious rooms and apartments, decent breakfast, bigswimming pool, close to the beach, quiet. Virtually everything, the hotel was clean, the staff very friendly. The room was spacious and terrace very nice. I'd heard tales of poor breakfasts, but it was good for Bulgarian standards. Excellent rate per night for the hotel.Very good location. Close to the beach but not on main animate noicy area. Nice pool, clean and comfortable room, fair breakfast. I liked the room, it is big with a beautiful furniture, the pool was nice, the variety of food at breakfast. We liked the pool, location, neighborhood... Room is nice, roommaids are friendly and responsable. The swimming pool and the neighbourhood.The price and the value for money. The balconys, overlooking the pool. Nice pool and sun area.Good value for the money and great location. The room was very big and clean.the pool, the food. It was very clean and the cleaning ladies were friendly.All in all we were very satisfied with the hotel. The room was quite large. The area was quiet.Pool and the food. The staff. nice room. The pool. The size of the room, the cleanliness, the balcony, the price. the pool was excellent and the staff to. The hotel has lots of facilities and services. It was good value for money. Staff verry friendly, room space, balcony. The rooms are wide and clean, the staff was OK and the hotel is quite nice. food was very bad keep away never again, but rooms ok. Big enough room, comfortable location. The Hotel and the rooms were quiet good apart from the damp patch in ourliving room.Mini market in the lobby,fair prices..You can pay for your room with credit card which is a rare ting in bulgarian resorts. Not all staff speak an international language, but I've always managed to communicate with them. If interested in horse riding, don't take the offer from the hotel - as some quite bizzar and unprofessional guys will turn up to teach you that. Maybe you could find better offers.The remote control was not functional (bateries were off) and the TV is too small compared with the room size. The breakfast selection could have been better. ? close to nothing. There are not enough parking places. Drinks a bit pricey for BG, but they've got to make money somewhere. The cleaning staff can't read the "Do not Disturb" sign and LetsBookHotel couldn't give a shit about the booking issue I had - use another booker!. Breakfast was poor quality. The staff did not speak English so well.In my reservation I asked for a room with balcony and I didn' t haveone. The rooms where very, very cold.The food at the restaurant was really bad. The breakfast was good because there was a lot of choice but when we ordered a meal on our own, it was very poor. The hotel staff wasn't very polite. The breakfast was very very bad.The front office staff showed little interest towards people who stayedat the hotel. Breakfast could be of better quality and restaurantpersonnel somewhat more careful about the fluent supply of cups, forksand knives. And they could actually provide some teaspoons instead ofplastic sticks. The reserved car park was not available on the first night.Not so excellent maintenance of facilities. The carpet on the room floor.I went to pay them in euros as the hotel doesnt accept credit card. They didnt take the money - we left the next day and a day later I had a phone call saying I hadnt paid. We had to return and pay them - annoying they didnt take credit card. The parking lot....it is small and the coffee at breakfast is very weak. Took too long to clean my bath. The staff were not very helpful and too busy giggling and making comments inBulgarian. Pool is very cold and the restaurant is not very good.the breakfast was poor. The staff were, in general, quite poor at answering questions about activities - they need to be better informed and more helpful and friendly. Also, a double bed should be just that - not two singles put together. The air conditioning also needs attending to.No wet floor sign on lobby, next to swimming pools - accident happend,massage expensive (not following the charge rates on reception), smallparking (reservation is necessary), 1 room not ready untill 19.00 forcheck-in (discount should be apply). the staff was not too polite, the breakfast was very pure. Even i reserved the rooms through this site, when I arrived there, I was informed that the hotel is fully booked and we were sent to another hotel, so-called of 4 stars (not even 2 actually). In the third day, we were "invited" to leave the room because the agreement between hotels was only for 3 days. After that, we stayed in Ivana for the last night. staff not friendly. Breakfast's meal is not good: every day the same, there are almost no friuts, no meat. Very bed room cleaning: floor in a room was cleaned only once a 3 weeks, bath and toilet were cleaned only befor our arrival. The area around its pool very bed cleaned. There are a lot of incects in room. The Reception staff are very ignorant and have very little english ormanners. The breakfast food was very bad ... It finished at half ninenad you would only get fresh food at 8 o clock other than that it wasall left overs..not clean-the bathroom,the water in the pool,the towels and bed sheets look old and they are not so comfortable.The food at breakfast,although fair as choice options, managed to disappoint by quality-for example the milk was sour. Good cookies. You have to pay at the arrival.

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Servizi a Ivana Palace Hotel

Varie

Riscaldamento, Camere familiari, Camere non - fumatori, Ascensore, Aria condizionata

Trasporti

Navetta aeroportuale, Autonoleggio,

Servizi generali

Parcheggio gratuito, Parcheggio , ,

Servizi di ristorazione

Ristorante, Bar

Servizi di pulizia

Servizio stireria, Servizio lavanderia

Servizi di accoglienza

Reception 24 ore su 24, Deposito bagagli, Cassetta di sicurezza, Cambio valuta

Servizi business

Spazi per incontri/banchetti, Centro Business

Piscine e servizi benessere

Sauna, Piscina esterna, piscina, Massaggi, Jacuzzi, Centro fitness

Negozi

Negozio souvenir/regali, Negozi nell'hotel, Barbiere/Salone di bellezza

Aree comuni

Terrazza, Giardino

Altri servizi

Servizio internet, LAN senza fili, Connessione Internet Wifi inclusa nella tariffa

Ristorazione

L'hotel dispone di un bar presso la hall, di uno presso la piscina e di un ristorante con menu a la carte con specialità bulgare ed europee.

Il ristorante dispone di 170 posti a sedere all'interno e 100 in terrazza con vista sul giardino e la piscina.

Condizioni a Ivana Palace Hotel

Check-in

13:00 -

Check-out

- 12:00

Carte di Credito accettate in Hotel

L'hotel si riserva il diritto di controllare la validità della carta di credito prima dell'arrivo (richiedendo l'autorizzazione al circuito di appartenenza).
American Express, Visa, MasterCard, JCB

Termini di cancellazione

Le cancellazioni effettuate fino a 7 giorni prima della data prevista di arrivo
non comportano alcun costo.
Le cancellazioni tardive e la mancata presentazione comportano l'addebito del costo della prima notte.

Condizioni per i bambini e per il letto supplementare

I bambini sono i benvenuti.
Tutti i bambini di età inferiore a 2 anni soggiornano gratuitamente (pernottando nel letto dei genitori).
Tutti i bambini di età inferiore a 2 anni soggiornano gratuitamente (pernottando in culla).
Tutti i bambini da 2 a 12 anni di età pagano il/l' 50 % della tariffa della camera, a persona, per notte (pernottando nel letto supplementare).
Tutti i bambini di età superiore o gli adulti pagano il/l' 80 % della tariffa della camera, a persona, per notte (pernottando nel letto supplementare).
Il numero massimo consentito di letti supplementari in camera è pari a 2.
Il numero massimo consentito di culle in camera è pari a 1.

Deposito/Pagamento Anticipato

Non verra` addebitato alcun deposito .

IVA e tasse comunali/di soggiorno

20% di IVA è inclusa.
Costi di servizio non applicabili.
Tassa comunale/di soggiorno pari a 0,40 EUR per persona a notte, è inclusa.

Internet

La connessione Internet wireless è disponibile nel business center e il servizio è a pagamento.

Servizio Ristorazione

La prima colazione a buffet è incluso/a nella tariffa della camera.
La mezza pensione costa 3,50 EUR per i bambini fino a 12 anno/i di età.
La mezza pensione costa 7,00 EUR a persona per notte.