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Shangri-la Hotel Surabaya
Jl. Mayjend Sungkono 120 (Surabaya) 60256

Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Hotel Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls. Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Hotel Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers. Other facilities at Shangri-la Hotel Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff. Shangri-la Hotel Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.

Score from 111 reviews
Superb

8.6/10

Rooms: 360

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Address: Jl. Mayjend Sungkono 120, Surabaya 60256 map

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Shangri-la Hotel Surabaya - Photos

Online Booking Shangri-la Hotel Surabaya

When are you thinking about staying at Shangri-la Hotel Surabaya?

Check-in Date

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How do I book at Shangri-la Hotel Surabaya?

Making your reservation at Shangri-la Hotel Surabaya is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

Shangri-la Hotel Surabaya Room information

Room Type	Max	from
Deluxe Double or Twin Room [Room Information]	2	from IDR 1439900.00	Search
A modern room with a flat-screen cable TV, minibar and tea/coffee-making facilities. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Toilet, Telephone, Tea/Coffee Maker, Slippers, Shower, Satellite TV, Safety Deposit Box, Refrigerator, Minibar, Hairdryer, DVD Player, Dressing Room, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Air Conditioning
Executive Room [Room Information]	2	from IDR 2117500.00	Search
This room is larger than the Deluxe Double or Twin Room. It comes with a flat-screen cable TV, minibar and tea/coffee-making facilities. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Toilet, Telephone, Tea/Coffee Maker, Slippers, Shower, Satellite TV, Safety Deposit Box, Refrigerator, Minibar, Hairdryer, DVD Player, Dressing Room, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Air Conditioning

Amenities at Shangri-la Hotel Surabaya

Transportation

Shuttle Service (surcharge), Shuttle Service, Secured parking, Car Rental, Accessible parking

Shops

Souvenirs/Gift Shop, Shops in Hotel, Barber/Beauty Shop

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Pools and wellness

Swimming pool, Spa & Wellness Centre, Sauna, Outdoor Swimming Pool (all year), Outdoor Swimming Pool, Massage, Jacuzzi, Fitness Centre

Miscellaneous

VIP Room Facilities, Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Key card access, Fire extinguishers, Elevator, Designated Smoking Area, Bridal Suite, Airconditioning, 24-hour security

General

WiFi everywhere, Private parking, Parking on-site, Parking , Free Parking

Front-desk/reception area services

Valet Parking, Tour Desk, Ticket Service, Safety Deposit Box, Newspapers, Luggage Storage, Express Check-In/Check-Out, Currency Exchange, Concierge Service, ATM/Cash Machine on site, 24-Hour Front Desk

Food & Drink

Snack Bar, Room Service, Restaurant (buffet), Restaurant (à la carte), Restaurant, Packed Lunches, Breakfast details, Bar

Entertainment and children services

Nightclub / DJ, Children's Playground, Babysitting/Child Services

Common areas

Garden

Cleaning services

Trouser Press, Shoe Shine, Laundry, Ironing Service, Dry Cleaning, Daily maid service

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Activities

Tennis Court, Table Tennis, Golf Course (within 3 km)

Important information to guests

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Shangri-la Hotel Surabaya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Photo album

Featuring free WiFi throughout the property, Shangri-la Hotel Surabaya offers accommodation in Surabaya, 4 km from Sharp Bamboo Monument. The hotel has a year-round outdoor pool and views of the city, and guests can enjoy a meal at the restaurant. Free private parking is available on site. Every room at this hotel is air conditioned and is fitted with a flat-screen TV and DVD player. Rooms include a private bathroom. Extras include bath robes, slippers and free toiletries. There is a 24-hour front desk and hairdresser's at the property. You can play tennis and table tennis at this hotel, and car hire is available. Submarine Monument is 5 km from Shangri-la Hotel Surabaya, while Red Bridge Surabaya is 6 km away. Juanda Airport is 13 km from the property.

Shangri-la Hotel Surabaya Policies

Check-in

14:00 - 23:00

Check-out

06:00 - 12:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, JCB, MasterCard, MasterCard, UnionPay credit card

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged USD 50 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy

No deposit will be charged.

VAT and city/tourist taxes

11.00 % VAT is included.
10.00 % service charge per room per night is included.
City/tourist tax is not applicable.

Internet

Internet via modem is available in the hotel rooms and is free of charge.

Meal Plan

Continental breakfast costs USD 10 per person per night.
American breakfast costs USD 12 per person per night.
Buffet breakfast costs USD 12 per person per night.