Carlton Antwerpen 
Quinten Matsijslei 25 (Antwerp) 2018
Located in the heart of the city, near a beautiful lake, this 4-star hotel provides friendly and flexible service. Enjoy tastefully decorated rooms and free Wi-Fi throughout the hotel.
The Carlton Antwerpen provides a stylish and comfortable base in the city centre, right across from the green urban park. This residential neighbourhood is just a 5-minute walk away from the shopping streets of Keyserlei and Meir, the main train station and the diamond district.
The spacious guest rooms have a trendy style and are all provided with a luxurious bed (at least 1.80 in width) and a relaxing bath. Wake up each morning with a delicious free breakfast buffet and plan your day at leisure.
The lounge area is an intimate and informal place for having an aperitif, before discovering the many great restaurants and cafés in the area.
Score from 542 reviews
Excellent
7.5/10
Rooms: 127
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Address: Quinten Matsijslei 25, Antwerp 2018 
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What people say
very nice elegant room with the newest television set. all luxuary facilities as towel robe ,sleepers ,extra fancy cushions etc. The staff (gentleman) who took care of us on arrival was very, very nice and kind. The room was clean and tidy.Good breakfast. We were lucky and got one of their apartments - very nice, spacious, with kitchen. We have stayed in the Carlton many times. Home away from home.all reviews »
The beds were very comfortable and the pillows very soft. we were put in one of the apartments.quiet room. We loved the enormous double bed. The view of the park from our 6th floor window. The fact it was just 10 minutes walk from the station, on top of the diamond district and just a 10 minute walk from the main shopping centre and places of interest.The breakfast was great. The front desk staff were very helpful when I asked questions and handled the checkin quickly. The hotel has a great location in Antwerp within walking distance of everything. The staff spoke the best English I have encountered in Europe. i stayed 4 days - had to ask for coffee or tea bags and toilet papare. professional welcome at registration desk. Good room, good breakfast. Very spacious double room, 5 minute walk from main train station and metro/bus stop. Comfortable hotel, helpful staff who changed my room when I asked. I. Great Breakfast and friendly staff. The room was newly refurbished and the beds were comfortable. The Breakfast was great.nice and friendly atmosphere, good location. Very nice room. The location. Location. The breakfast with roomservice was very nice, and the place of the hotel near the centrum was oke. good beds, very good location walking distance from the city. Close to the station, on the park, walkable to city centre. convenience to the centre of the city. Staff were very good. Location, large room. Convenient location. breakfast. Location. Close to my work, next to a park.Staff, location. location. location. Location to city centre; breakfast was good and the acommodation wascomfortable - but spoilt by below -. Location. Location. The Charlton is a solid Hotel, situated central in walking distance to the heart of the City. The bed was very good and the breakfast selection was good. Very good location. Being in Antwerp. location. central location. and the breakfast was really very good. Own parking, location on walking distance of center. No, there is not any particular thing which I don't like.
However, the daytime staff (two ladies) were not as good as evening staff.No it was great. everything was perfect. The hotel book in our room indicated that breakfast was included in the price. When we went to reception to pay the bill we were charge for the breakfast as we were told it was not in our deal. I think the 15 Euros was expensive but the buffet breakfast was excellent. I found the magnetic card reader for the parking lot very difficult to use. I changed my pass key and still had problems. It took a lot of effort to get the doors to open. The air conditioning in the room didn't seem to work very well, or maybe I didn't understand how to operate it.never theless great hotel loved the location . second time i am there first time with friends second family. it is being renoveted so is not up to its usual standard. this didn't impact on my stay, however.room was cold, inverter heating did not work properly and duvet was feathers( Allergic) The room was lovely though, it had recently been remodernised. Hotel restaurant for dinner is not available.Very old for the original price charged for the room. May be the parking, because isn´t by the Hotel and isn´t so good. It is bat and not clean place.Overcharged by 5 eur - did not raise with them at time as inj hurry toleave to catch ferry. The rooms were outdated, but they are busy with refurbishing.no dark bread at breakfast, shower attached (high) to the wall, no handheld. Car parking was expensive at 17 Euro per night, and car park was like a bomb site !!. Car Park inconvenient
Having to pay for wireless internet. You must pay for everything extra... and a lot...Construction been carried out in hotel, alot of noise. Had to move, butstaff extremely helpful and accomaadating. the hotel is too old, should be re-model. Air conditioning poor, Beds uncomfortable, Need to buy duvet covers instead of wrapping sheets around. The accommodation (both rooms!) sufferred badly fromt he effects ofhaving been smoked in; this was most unpleasant and unexpected.I had a rash from the sheets and they had to be changed. On top of that,both my wife and I were both covered in mosquito bites the next morning.The hotel is currently being upgraded and there some drilling going on. Bad aircondition. Only 1 small soap for 2 people????. ... no minibar and no WiFi in the room ...No staff at reception, several times I had to wait for a few minutes, I think there should always be someone at the reception. Lack of parking places, staff could have been more helpful than they did.There were doing some works (new rooms) just above our room. They started at 8 o'clock in the morning without stopping the whole morning what didn't let us sleep. awful car parking place. slow reception attendence. I don't believe the hotel warrants a 4 star standard, more a 3 star.The hotel is somewhat outdated in looks of room/bathroom and facilities, but ' still goes strong'. I reserved a "superior" room. I would not dare to guess what the standard rooms are like.
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Carlton Antwerpen Room information
Amenities at Carlton Antwerpen
Services
Wi-Fi/Wireless LAN, Shoe Shine, Room Service, Meeting/Banquet Facilities, Laundry, Ironing Service, Internet Services, Free Wi-Fi Internet Access, Fax/Photocopying, Dry Cleaning, Breakfast in the Room, Babysitting/Child Services
General
Shops in Hotel, Safety Deposit Box, Parking , Non-Smoking Rooms, Luggage Storage, Gay Friendly, Elevator, Bar, Airconditioning, 24-Hour Front Desk
Food & Drink
Every morning a buffet breakfast is served.
The Blue Diamond Bar offers a cosy atmosphere with comfortable seats where you can enjoy a variety of drinks and light snacks.
Hotel information details
The hotel has 4 function rooms; all are air-conditioned with a capacity of 2 to 100 people. All rooms can be adapted to your wishes and have the necessary facilities and equipment to ensure that your activity runs smoothly.
Room service is available until 23:00 hours.
Neuhaus in the lobby is open 7 days a week.
Important information to guests
Guests have to pay at arrival.
Information about the area
You're staying in the heart of friendly Antwerp, across the central park, just a 5-minute walk from the Central Station, close to the Diamond Bourse, the shopping streets, the House of Rubens and 500 restaurants and 1000 pubs. You're just 45 km from Brussels International Airport and 6 km from Antwerp Regional Airport. The Hotel Carlton is perfectly accessible from the motorway, exit 3 (Borgerhout).
Room information details
All 139 rooms, suites and flats are air-conditioned and equipped according to the needs of today's traveler. In addition to all the listed facilities, all rooms have a color TV with CNN and JSTV, direct dial telephone and a heated bathroom with a bath and shower. The flats are especially installed with attention to detail for the guest who stays here for a longer period.
Travelling information
From the Central Station:
Walk on the Keyserlei and left into the Quellinstraat to the Quinten Matsijslei.
From Antwerp Airport:
Take a taxi.
Carlton Antwerpen Policies
Check-in
15:00 -
Check-out
- 13:00
Accepted CreditCards at Hotel
The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, JCB
Cancellation Policy
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and Extra Bed Policy
All children are welcome.
All children under 11 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
Maximum capacity of babycots in a room is 1.
Deposit Policy
No deposit will be charged.
VAT and city/tourist taxes
VAT is included.
Service charge is included.
City/tourist tax is included.
Internet
Wireless internet is available in the entire hotel and is free of charge.
Meal Plan
Breakfast is included in the room rate.
Parking
Public parking is possible at a location nearby and costs EUR 17.00 per day.
Pets
Pets are not allowed.
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